Hobby Lobby — Local services in Russell

I love the store but the framing department does poor work. I had a frame fall off my wall because the saw hook came out and when I took it over and told them, I had to pay for it to get fixed. I didn’t say anything and just paid. Fast forward to yesterday, another frame came off the wall that was “professionally”framed at hobby lobby in Ashland, Ky. I called and the manager and he couldn’t guarantee anything and to just bring it in. The entire backing came off that they glued poorly, the frame came apart at one corner and glass shattered everywhere. The way the put the sawhook in was in to far not allowing much room for the nail on the wall. I have paid hundreds of dollars to the framing department at hobby lobby in Ashland and if they don’t make this right, I won’t be going back! Don’t waste your money, go...

I Love Hobby Lobby!!! They have all of the items you could possibly need for a project or updating home decor. They usually keep everything neat and stocked. Great sales to shop everyday. If I had anything to say which is why theres 4 stars is the bathrooms were not at all clean. Very very dirty on a few occassions not just once. Also depending on tge sales person, the majority is not very helpful or lack knowledge of the products in their departments. If you are looking for something or how it works I could honestly say probably 1 out of 4 will know. The only other negative is beware of broken items. Double check before you buy its not broke or...

My daughter and Iwas at the Ashland KY store on May 15 2021 and we was approached by a man after we had been there getting stuff to make our jewelry, telling me he needed to check my purse for his stolen merchandise because a customer said they saw me out something in my purse. He took my purse and went through it and found nothing that belonged to Hobby Lobby, but my buggy had about $200 worth of crystals and a expensive coin book I needed and other things. He never apologized for what had happened he just handed me my purse and walked away. We left all of our stuff and walked out. I will not be returning, neither will...