Vintage Clothing Co. — Local services in Saint Augustine

I was disappointed with this shop, not for lack of merchandise. But I was visiting (12-8-2017) & wanted to purchase 3 children's T-shirts & 2 Adult T-shirts or what ever I could find for my family. A girl helped me, but my first question I asked was do they ship? Her reply was NO, & I asked the question WHY? Because her boss didn't want to, & I said that was a shame, her reply was a client can go in online & order & have it shipped to there address. I said i like to see the merchandise, touch the merchandise to make sure its up to standards & is of good quality. I'm not looking to purchase something cheap & I also like to read the tags as far as maker & how to wash an article. You can't do those things when you order online! I stated I didn't have room in my suitcase to check it at the airport, we all know the larger the sizes the more money you have to pay for items. I told the girl that I had seen a post office in the vicinity of their store, BUT I didn't have time to buy the items & go back & mail the package. But I was willing to pay them for their time to do it for me. Her reply was only 2 girl workers & no one could leave the store. Nothing bad against those girls, BUT SHAME on the owner that's not willing to bend over back wards to make a sale from people walking in off the streets. I wasn't upset that I would have had to pay postage; shipping; handling etc. I was willing to pay, so MR. BUTT you just lost some money on a sale. I went into the Old Town Jerky store & bought $182.91 of merchandise & they had no problems shipping that to me. I went into the Cigar place & spent well over $200.00 & he had no problems shipping that to me either. And I PAID CASH, no items were purchased off of a charge card. I might have spent more, who knows. So Mr. Scrooge you have a Merry Christmas!!!!!!!!!!!!!!!!!!! OMG the year is 2017, how does the store owner get his mail. Is it delivered to his house address only? Their are all kinds of ways to mail...

It was absolutely ridiculous I was down here for a vacation there was a boy and a girl talking about how my friend should leave even tho they close in a hour and how my shoes were wet and we drag it into the store. Like my bad I can’t control the weather PLUS they have almost an hour before closing and it really change my opinion of that store I will never shop there again. It was ridiculous and unprofessional and so INCONSIDERATE of them ( they kept saying that word aboit my friend ) I hope they close with how rude they are, it was really depressing I have been coming here for years but over and over again with disrespect they were I hope someone fix this because that ruin our night because of other thing that’s were happening, they should be more considerate because you never know what someone going...

Rude staff. My wife was inside, buying things as wives do. The bench across the walk was occupied and no sign was up. I sat on the stairs. An employee quite rudely tongue lashed me and cited the "sign" saying I should not be sitting on the stairs.... A sign she promptly stomped over to show me and had to turn around to properly display.

My wife has been to this shop at every one of our trips to St. Augustine. I do not enter many shops because of the fragrances most of you use. After today's experience at your shop I must thank you for saving me about 10-15 minutes standing/sitting as your shop will no longer be on the list of stops.

If I may offer some advice in my parting words: spend some time on customer service training...