No Name Bar — Restaurant in Florida

This used to be my favorite spot when I visited St.Augustine. However, I went last night, just to pick someone else up, and the door man was completely rude, and under the assumption that I was "overserved" despite the fact that I was indeed, not drunk. I explained to him I was not there to drink, I was trying to find my boyfriend who was there. The door man told me I couldn't come in, and to call my boyfriend. I told him that I couldn't because my boyfriend was actually carrying my phone for me because I was in a dress with no pockets. He still would not let me in, even when I offered to leave my wallet with him just to show I was not trying to order anything, and told him I would be in and out in two minutes. He then proceeded to make me walk down concrete stairs, backwards, without even being allowed to look at the stairs I was walking on, as a "sobriety test" and said if I could walk them backwards, I could come in. I walked backwards down the steps as I was told, and fell. After which, he told me to leave, and threatened to call the police. I kept asking him to at least get my boyfriend, or let me get him so that I didn't have to leave a bar alone in an unfamiliar city at night, and he threatened to call the cops. About this time is when my boyfriend happened to walk out to the patio to smoke and saw everything going on. Now, to an extent, I understand that the door man was doing his job of turning people away if they seemed drunk, and that is not really my problem with the whole situation. My issue is that this is NOT a safe way to determine if people have been heavily drinking. Someone could very easily fall and bust their head open or worse, especially if they actually were highly intoxicated. Walking backwards down stairs you're used to is hard enough, but walking backwards down stairs you aren't used to, without looking, when you don't know exactly how many steps there are or how big of a step to take is almost impossible, even for a sober person. Luckily, all I have is a scraped knees and elbows and a small bruise, but I will not be returning to this establishment if this is how they choose to treat people. This entire ordeal was SO uncalled for. And to top it off, my boyfriend and myself both tried calling to speak with a manager about it, and the woman that answered the phone very rudely told us that both her, and the manager were too busy, and hung up on us. Twice. So apparently nobody here was trained on safety or...

This bar really sucks, The bands are good the musicians are friendly and they are good at what they do but I've gone there twice and so haven't my friends other times and every single time we've gone there we've noticed everybody's real clicky nobody likes to talk or hang out with anybody it's strange it's not like a normal bar where you come and you mingle and you meet people there's no friendly vibe there everybody sticks to their own people the strangest bar atmosphere I've ever experienced in my life and I've been to bars from DC to Boston to New York to Miami and this bar is strange

and the bartender's overcharged us.. for 2 shots of vodka we paid 13$ and I noticed it went up to 16$ an hour later! Then I accidentally knocked over a brand new shot of well vodka in front of the bartender, and he would not give me a replacement. I had to pay. The funny part is is that the shots were supposedly $6 each and when I looked at my statement from my credit card later the next day he actually charged me seven

And to the owner, You might want to rethink how you respond to everybody's reviews when they're negative. it's feedback! it's constructive criticism!! you should think about how your business is giving off Vibes that create an atmosphere where people don't feel welcomed and don't want to come back and when you respond to the review you just sound like a close minded person who is insecure about how people veiw you and your business when honestly it's business and customer service, and you should know people want quality if they pay. Nobody needs to pay for your drinks when your staff and vibe and you have a snotty attitude.

instead, you should be thanking somebody for constructive criticism. it might sound like a weird review that I posted, but that's because it's a weird atmosphere there. You should really think that...

Visited this establishment on Sunday with a group of friends. My boyfriend went to the restroom, on his way back, a guy grabbed him around the neck. As others jumped in AGAINST my boyfriend, he broke free then headed out the door. The bouncers approached our group and made us all leave. As we’re leaving, after being treated as if we were the culprit of the trouble, we get to the sidewalk and watch the bouncers REMIND YOU ALL STANDING TOGETHER ACROSS THE STAIRS with their arms crossed, like we would charge back in. LET THE GUY WHO GRABBED MY BOYFRIEND BACK IN. What’s wrong with this picture?

We started NOTHING but were treated as if we did.

We dropped at least $280.00 or more at your establishment in a short period of time.

I recommend training your staff on how to properly diffuse a situation. Treating a customer who’s being assaulted then your staff treat them FORCEFUL AGRESSIVELY in your place of business is nothing other than, BAD BUSINESS PRACTICE!!!!! Aren’t Bouncers on site to protect your customers? Or maybe just for show?

WERE AN OLDER GROUP RANGING 42 -52 WE DO NOT START TROUBLE NOT ACT IN THAT MANNER.

In response to the owner:

There was no verbal altercation. A customer grabbed another customer. We were just standing there. So again get your facts straight. My boyfriend didn’t even retaliate. Your bouncers have a history of mishandling situations. Which is no ones fault other than YOURS. We were the innocent by standards. But being protected by them is not in their job description. They just bully people. I’ve been a bartender for YEARS we’ve never thrown a person out who was ATTACKED by another customer. Just wouldn’t be fair. However fairness is just not something you or your guys practice. Once again BAD...