This is going to be long because I have so many good things to say about Designer Furniture, and Deanna, in particular. I was wanting to make some changes in my home but was unsure where to start as I didn’t want to waste money or be unhappy with the final result. I needed direction. I reached out to a professional designer in town, but was told she only worked on new construction, and was way beyond my budget anyway. I visited most of the local furniture stores hoping to get a vision. It wasn’t until I went in to Designer Furniture Gallery, that I actually received real help. Deanna met me right away at the door, and as we visited, she really listened to me, and I was impressed with her knowledge. Asthings progressed, she made a house call, yes, a house call, (3 total) to measure and get a look at my existing decor. She then provided me with a computerized scaled design idea, and off we went! Throughout the process, she was always open to my own ideas and likes and dislikes, but was honest about it when those ideas were not so great, which I really appreciated. Like I said, I wanted to love the final product but wasn’t sure how to get there on my own, so her honesty was invaluable. She saw my little project through to the end, even bringing out to my home, many accessories which she helped place, returning anything I didn’t like or need. I love the changes in my home, Deanna helped bring the exact feel I was looking for. I highly recommend her and this incredible free service offered at Designer Furniture. Finally I want to add that Teresa at the front desk was always helpful and accurate, and even the delivery guys were great. Wrapping my door jams and making sure I was happy with the product and placement. If you’re looking for beautiful furniture and a better experience, go to Designer Furniture and ask for Deanna. You...
   Read moreDuring a time when customer satisfaction seems like just buzz words that companies use to gain business, Designer Furniture Gallery actually shows that they believe in the true meaning and essence of true customer satisfaction and service after the sale. I bought Hunter Douglas electric shades and blinds from Designer Furniture Gallery a few years ago. Lately, I’ve had problems with some of them not operating. I notified the store of the problem and they scheduled their technician, Kyson, to come to my house to investigate the problem. Kyson was OUTSTANDING!!! I didn’t have to wait long for an appointment and when he came to my house, he was a delight to work with. He quickly identified the problem and informed me that he would need to contact and work with Hunter Douglas. I thought it would be weeks before I heard anything. To my delight, Kyson contacted me in just a few days to schedule a time to come out to complete the repairs. Not only is Kyson technically good at his job, he also cares about the quality of his work and he also cares that I’m happy and satisfied with his work. I think that Kyson went above and beyond to ensure customer satisfaction and he is a strong reflection of how much Designer Furniture Gallery cares about service after the sale and customer satisfaction. I’ve been very happy with everything that I’ve purchased from this store and meeting Kyson is proof positive that the Gallery cares as much about their past customers as they care about new customers. From my personal experience, I highly recommend shopping at Designer Furniture Gallery and I offer my sincere thanks and appreciation to Kyson for all that he did to resolve the problems with my blinds/shades. He’s made me a believer that there are stores that still believe in customer...
   Read moreI recently had the pleasure of working with Natascha, and Designer Furniture Gallery, and the experience was nothing short of phenomenal. Natascha's ability to adhere to deadlines was impressive, ensuring that every stage of the project progressed without delay. This level of timeliness was a breath of fresh air, especially when tackling the daunting task of home decoration.
Communication was another area where Natascha excelled. She was always reachable, providing updates, soliciting feedback, and answering any questions with clarity and patience. This open line of communication made me feel valued and included in every decision, making the process collaborative and enjoyable.
But where Natascha truly shines is in her aesthetic eye. Her talent for understanding and bringing to life my vision was remarkable. She managed to blend functionality with style, creating spaces that are both beautiful and livable. After a brief meeting, she sent me idea boards that mirror what I currently have in my own home!
Designer Furniture Gallery complemented this expertise perfectly, offering unique pieces that became focal points in every room.
In conclusion, Natascha and Designer Furniture Gallery went above and beyond my expectations. The blend of punctuality, effective communication, and aesthetic brilliance has transformed my house into a home. I couldn't be more satisfied with the outcome and would highly recommend their services to anyone looking to elevate their...
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