Fairmont Aquatic Center — Local services in Salt Lake City

This place left me STEAMING and unfortunately not in the good way. I went here with a group of 17, all adults. We had called ahead so the pool knew we were coming. The only adult pool they have was lined off for lap swim only but there were only 3 lap swimmers in the pool and they were spaced 1 to 2 lanes apart. Even with this going on the first 3 lanes were completely empty. So we got in anyway considering the only other area to go is two feet deep and surrounded with children. The lifeguard immediately told us that we had to move to the other pool unless we were doing laps. Most of us left to sit awkwardly in the kiddy area all stuffed into one spot. Except for me, because I am not about to pay full price to stare at other people swim. The lifeguard ignored me for a few minutes to go tell some children that if they wanted to ride the slide they had to wait for the person Infront of them to go all the way up the stairs and go all the way down before they could start to go up the stairs. I digress, the lifeguard eventually came back to me and after a few failed attempts of getting me to lap swim, I finally got annoyed and asked for the manager. She told me that if I don't want to lap swim then the kiddy pool is where I need to be so that the paying lap swimmers won't complain. I informed her that because she is worried about (what seems like very entitled lap swimmers because they cant even be right next to a lane with someone in it) that she is now telling 17 people that paid the same amount that they had to be in the 2ft deep pool. She eventually got tired of arguing with me and told me that as long as I move from on side of the pool to the other in a lap lane then I could stay in that pool. The lifeguard watched me like a hawk and without fail he would blow his whistle at me and tell me to keep moving if I was going to slow for him. Needless to say, never going back. If you want a decent pool that realizes that not everyone whose older than 14 wants to lap swim or if you want to teach your kids how to swim ( which they won't let you do in a lap lane either) go to Kearns or something. Just don't...

This review is mainly about the terrible swimming lesson we went to today. My son is 7 and we put him in the Yellow swim lesson group because it seemed to fit him perfectly. Most of the kids were younger and much younger. Almost for the first ten minutes of his thirty minute lesson, the swim instructor (young, male, with big black-framed glasses, AVOID AT ALL COST!) helped the kids put their goggles on. He should have had them do it or deferred them to their parents to help. Then, some kid pooped in the pool and swimming lessons moved to out of water. That was fine, it happens. The swim instructor had no idea what to do. He even told a nearby swim instructor "I have no idea what I'm doing". Obviously. He then proceeded to have the kids stand around, look at some of the toys, and then he showed them the pool vacuum they were using to clean up the poop. I think he then forget he was teaching swimming lessons and proceeded with helping troubleshoot the pool vacuum... I talked with the head swim instructor (she looked 15 and had no idea how to go about handling this problem appropriately). It turns out she was supposed to be helping him this week but she mishandled swim instructor teaching schedules and he was on his own for this week. I went to the front desk and had to fill out a written request for a refund, citing all the reasons above. I will be signing my son up again in the red group, which he technically doesn't belong in, but I'm sure the average age group will be older and I hope to have a more experienced...

My kids grew up going to this pool. They had swimming lessons here every year until they were 6 years old and then were chosen for their swim team. so ever since we moved out of state, every year when we go back to SLC to visit family, they want to visit the pool that made them swimmers and forged their love for swimming. This week they went to swim and were treated so horribly from just about every single pool employee they encountered (except the front desk). They were literally treated like second class citizens the entire time they were there and it was so disheartening. There were only three lanes open and they were very full and there was a water aerobics class going on but a large part of that side of the pool was empty. As my kids couldn’t get into a lane they went to the lifeguard on duty and asked if they could use that part of the pool that wasn’t being used. He was so rude to them (and me when I simply asked him where the stairs were). Unnecessarily rude. The other employees that were testing the water ph levels of the pools were also very rude to them as was the water aerobics instructor (as the lifeguard told them to ask her about using the other side of the pool). I hate having to craft a post like this about an institution that gave my kids so much when they were little but suffice to say we will not be going back to there childhood pool ever again. Yes it...