GameStop — Local services in Salt Lake City

I like Gamestop but would NOT advise ordering online! I ordered 2 games for the Switch I got my daughter for Christmas. That was on Black Friday. I was supposed to have them by the 6th of December. I never got any updated info other than a message saying it had been shipped. No tracking info or anything. On the 8th I finally called and was unable.to get much help although she told me that usps or ups would be the carrier and I may have to contact them but first should contact customer service. I liked that there was an option to not remain on hold and you wouldnt lose your place in line and that they did callbacks. The guy was friendly basically just said I should have received a tracking number from FEDEX (not usps or ups lol) and that he felt it was strange I hadnt received one. He gave it to me and basically told me to follow up with them and was of not much use beyond that. ... After being delayed and updated with a delivery date of the 12th, I heard nothing more. FINALLY the system updated with 5 emails back to back including one saying it was delivered today . December 17th. It was an aggravating experience. Next time I will save a headache and just buy in...

I came in with an X360, 2 controllers, Halo 3, Halo 4, Halo Wars, Ninja Gaiden 2, Skyrim, and a couple of GrandTheft Autos to trade. They gave me $5.80 in cash for the games and $2.18 for the XBox and one controller, with all the cords and everything. $2.18. That's it's. And they would only give that to me on a gift card for whatever reason, a gift card that I just left on the counter. And I only got all this after the representative tried everything she could to get me as much as she could. It literally almost got to a point where it felt like GameStop was trying to have me pay them for trading in my stuff there because of fees, etc. DO NOT TRADE YOUR STUFF HERE. With the hour it took it would have been more worth my time to do a quick stop at the DI.

However, the representative, who's name was Mickey, was great! And took great care of me and tried to get me as much as the corporation would allow. And, besides the fact I can't go lower than one star, is the only reason I feel good about giving this place a...

I’ve never experienced sexism at a GameStop until today, I waited an hour before open for a Pokemon drop, not the new ones just some they’ve already released that they were getting in again, and once I get to the counter the guy said I couldn’t get one because I was with my husband, we told him we’re both collectors, he said he didn’t care and if I wanted one I could go to the back of the line, we were shocked, this has never happened, and we told him we’re not sharing we are two separate customers, he still said no. He told us because we came together he couldn’t do it. He literally then proceeded to sell two products to the men behind us that came together?? That we waited with in line. It was so messed up I couldn’t believe it. There were groups of people that all came together, and I was the only woman in the whole store. And I was the only one he refused to sell to, he sold one to my husband, and all the other men...