Ruby River Steakhouse

Order Placed 12/18/2023-Review reduced from 5 stars to 2 stars.

Placed a new order tonight, since they did such a great job last night. This order was horrible. It was almost like the restaurant changed owners overnight. I had ordered a French dip sandwich, with fries and an order of calamari. I thought for a 16 dollar sandwich it would be good. Turns out, one of the worst sandwiches I have ever had. The order was delivered through Grubhub, but the sandwich wasn't even edible. The bread was so soggy it just fell apart. It had soaked up all the pickle juice from the one pickle that was put into the box. The meat was cut so thick and so overdone it was so chewy it was like jerky. The sandwich was the size of your regular white bread you buy from the grocery store. It looked like a 5-year-old made it and did the quality check. The fries were fries, nothing special. They were cold at least they were crispy. The calamari were cold, it was so salty tonight I couldn't eat but a couple little pieces. I love salty food, and for it to be over salty has only happened to me one other time from a restaurant. I am just in pure disappointment and still hungry since I couldn't choke the food down. I will upload pictures of this stuff tomorrow. I have to go figure out something else to eat, while in a hotel with nothing around me. Fun times in Utah.

Order Placed 12/17/2023

Placed an order tonight through Grubhub. Called the restaurant to make sure they got all the special instructions. They said they did. We ordered prime rib cooked at rare, calamari, the loaded fries, mashed potatoes, broccoli and sauteed mushrooms. The order was delivered from 10 miles away. Right about a 25-minute drive with current traffic. The order was still warm. They executed the order perfectly with all the extra and special requests. If you are a person that cares about how pretty your order looks. You might be disappointed. I don't care how pretty my steak is, as long as its cooked the correct way. We come to the Salt Lake City area often and will order from them again. I was very nervous about ordering expensive steaks with delivery, the order was over 120$. Steaks were cooked perfect at rare. They have the perfect amount of marbling and fat. The driver through Grubhub also did amazing. I will be using both Grubhub and the steakhouse again. The only thing that was disappointing was the broccoli. It was old broccoli and had started to turn brown. We didn't eat it. It was good minus that mistake. My mom had her salad so missing the broccoli wasn't a huge ordeal. I really wish I could have given them a 4.5 or 5 star on the food but the only cooked vegetable not being edible is kind of a big deal. I don't think anyone will have a bad experience and I am guessing that not having a great vegetable doesn't happen very often looking at the other reviews. I am thinking she just got the short end of the straw in the vegetable department.