We recently worked with Mission Home Remodeling on a renovation of our home in San Francisco, including adding a new bathroom, renovating an existing bathroom, adding walk-in closets to existing bedrooms, and adding a breakfast nook in our kitchen. We’re thrilled with the outcome of the project and had a great experience working with Matan, David and team. We’d highly recommend them if you’re looking for a design-build firm in the SF area. We especially appreciated their honesty, customer service, architectural services, knowledge of working in historic buildings, craftsmanship, and follow through.
From start to finish the team at MHR was great to work with. They were fast to respond to our initial inquiry and straightforward to communicate with around scope and price. We agreed to a price at the outset and they stuck to it, including being very accommodating of changes to plans that emerged along the way.
We had a great experience working with their architect. She met with us frequently during the early stages of the project to iterate and ensure all of the key details of the design that were important to us were fully captured in the plan. We were able to iterate through a huge amount of work with her in a few weeks and quickly get to approved plans.
Our home was built in 1908 and we wanted to maintain historical details during our renovation. MHR has excellent craftspeople on their team who worked with us to match moldings, cove ceilings, and other details, so that the new work seamlessly blends into the existing conditions in the areas of the house where this was a key priority for us.
Overall, we were happy with the timeline of our project. MHR was onsite every day making steady progress and did a great job of scheduling and coordinating the various trades (plumbing, electric) to avoid delays.
In terms of finishes and follow through, the team was great. They diligently worked with us to quickly close out our punch list at the end. Where there were any details that we requested be reworked they were fully responsive and accountable and made sure we were completely satisfied with the finishing details before we considered the project wrapped up. The follow through at the end to make sure the details were right was a standout part of the project for us.
Overall, we know we made the right choice in working with MHR and would highly recommend them if you’re planning a renovation in...
Read moreWe first hired the Mission Home crew for a full remodel of the lower floor of our house. Dan's communication style and cadence was perfect for us, we felt like we were part of one single team. His attention to detail and kindness made a big difference in getting the project going. I'm an architect so I'm not an easy client, and he spent the time needed to understand every subtlety, asking questions and diving deep when neither of us knew the answer.
After 5 months of renovation, we finally finished and were so thrilled with the results- but discovered one of the subs had made a mistake in the shower framing, which had significant consequences on surrounding walls. Dan & Matan did not hesitate to take the matter into their own hands, and worked really, really hard to make it right for us. The way they owned up to the issue and resolved the problem showed great professionalism and accountability. While the project ended up taking longer than expected due to this, my husband and I felt taken care of and trusted that nothing was going to stop until it was done right. I believe you really get to know people when things get a little hairy, and this was a good stress test. Mistakes happen, everyone is human, and how you deal with them is what matters.
We took a few months off afterwards, and hired them again for a top floor remodel! It was very seamless since we already had great rapport and experience together -- our house is now complete, and gorgeous.
On their pricing: they were not the cheapest estimate we got when interviewing teams. But they are very honest, and not the kind of builders who will send tons of change orders along the way. They stick to their initial cost and scope very carefully, and we discuss one-off surprises together before anything extra is billed or added.
We're so happy with the results and would recommend Mission Home team to anyone looking for high quality builders with a tremendous amount of patience, fun vibes and excitement to do nice...
Read moreFor our home expansion (incremental ~1,000 sqft) and remodeling (entire home) project, we interviewed no fewer than 20 contractors around the Bay Area. We chose Mission Home Remodeling primarily because of:
A reasonable estimate: Some contractors came in with ridiculously high estimates. They promised fancy white glove services, but we wanted to maximize every dollar at the end of the day. Others came in with even lower estimates than Mission Home Remodeling, but they didn’t pass our smell test. They had complaints filed against them on BBB, or we felt that they would eventually nickel and dime us through “unexpected” change orders.
High level of trust they instilled in us: We felt that Mission Home Remodeling was in this business with a long-term perspective, such that they would care about happy clients who can genuinely support them after their projects. This was important to us, because we wanted people who would treat our project with care and work toward our satisfaction.
Prompt communication: Everyone at Mission Home Remodeling was eager to speak with us. Our project was at least several months long, and we needed people who could be reached easily to discuss various issues and questions that arise throughout the project. Their communication was exceptional from the beginning - not just how quickly they responded, but also the way they communicated.
Fast forward a few months, we have completed our project with Mission Home Remodeling, and we can’t speak more highly of them. All our initial expectations came true, and they have been amazing partners throughout this journey. There were many unexpected surprises along the way, and they certainly could have exploited them to profit more or delay the project. Yet, they handled each surprise with grace and were beyond reasonable in...
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