Just had the weird transaction here.
First: The staff is nice, it's a great space, great selection, fun monthly rotation of specials.
So, I pick up some gummies for a friend, I'm told my total is $18. Oh, but tap to pay isn't working, need a physical card. Oh, yeah, it's asking for my pin because it actually has to be a debit card, not a credit card. Oh, the total is $23.50 because it works like an ATM and they're going to give me change.
I got $2.00 change.
Apparently, per my receipt, there was a $3.50 fee attached to the transaction. My bank has an ATM on the same block that I could've gone to if they'd just said they prefer to operate on a cash basis.
It felt super scammy.
I work for a small neighborhood business. Most businesses know that the roughly 3% transaction fee is the cost of doing business, and you make it up in volume. Passing it onto the customer in the form of an exorbitant "ATM" fee is awful service. This absolutely disincentivizes my...
Read moreFirst time Cali visitor, so I had to go to a dispensary. My local friends guided me to this spot. We went later at night when the store was empty, the bouncer checking our ids had a slight issue because 2 of us were New Yorkers and their software has issues with NY ids, but once we were let it the vibes were choice. Also he was super nice and talked to us while we were waiting for the software to kick in. The dude behind the counter was also so nice!! He helped me pick out some edibles and was very knowledgeable, he also helped me pick out some joints to bring the husband. He talked me through all my options. Told me about the brands, their history. I was so impressed I bought everything he recommended, plus more. I would definitely come back to this place. If you’re around and you want a lil something something, check...
Read moreIf I had to describe Fig and Thistle in only a few words i would use warm, charming and ever helpful to describe this diamond in the rough. The Dispensary scene varies around San Francisco and experiences differ on where you go from the good, the bad and all the way to the ugly.
Ive been frequenting Fig and thistle for the last two years (less now due to cutting down) and I have only good things to say. The atmosphere and community built inside the little store really reflects the vibe of Hayes valley. Even though it can be very easy to overlook and miss this little gem I would recommend visiting at least once. Prices are good and the vibes are right.
Big shoutout to all the wonderful staff there (you know who you are) and the funny security guards holding down the front door....
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