One Henry Adams Apartments — Local services in San Francisco

⭐⭐⭐⭐⭐ (5/5) – A Fantastic Place to Call Home!

We’ve been living at 1 Henry Adams for a month now, and our experience has been nothing short of amazing. Moving from the New York to San Francisco was a big change for us, but this apartment made the transition incredibly smooth. Out of over 20 apartments we had shortlisted, this one immediately stood out. The moment we toured, we knew we had found the perfect place—we canceled all our remaining viewings because nothing else could compare!

The apartment itself is thoughtfully designed with modern finishes, spacious layouts, and plenty of natural light. The amenities are top-notch—a beautiful rooftop deck, a well-equipped gym, resident lounges, and secure package storage with Luxor. Everything is well-maintained, clean, and designed to enhance the living experience.

One of the biggest highlights has been the leasing and maintenance team. Gerald and Andie made the leasing process effortless and were incredibly accommodating throughout. The maintenance team is outstanding—a special shoutout to Alberto and Larry for their responsiveness, professionalism, and high-quality work. They’ve been quick to address any requests, ensuring a hassle-free living experience.

The location is unbeatable! Coffee shops, restaurants, and grocery stores are all within walking distance, making daily life super convenient. Public transport and bike-friendly routes make it easy to get around the city. Despite being in a lively neighborhood, the building itself feels quiet and peaceful, offering the best of both worlds.

Parking in San Francisco can be a challenge, but the stacking system by Klaus has been incredibly smooth—no issues at all so far.

We couldn’t be happier with our decision to move here. If you’re looking for an apartment in San Francisco that balances comfort, convenience, and community, this is definitely the...

I recently applied for an apartment at 1 Henry Adams and was approved almost instantly, even though I applied on a Saturday. However, I changed my mind about the place. The leasing office refused to refund my $200 holding fee, stating that I had 24 hours to cancel. The issue is that the application clearly states I wouldn't be approved until 2-3 business days, and the office hours are Tuesday to Saturday, so I couldn't contact anyone until Tuesday. Under California law (or relevant local laws), the 24-hour cancellation period should begin on the first business day after approval, not the day I applied, especially since the approval was processed outside of normal business hours. This means my 24-hour cancellation window would have started when I could actually reach someone--on Tuesday.

Additionally, my experience with the leasing office was incredibly disappointing. The staff--Jayrold Xavier and Mulan--were rude and evasive when I tried to explain my concerns. It felt like there was something more going on with the holding fee, possibly tied to their bonuses. This was one of the worst customer service experiences I've ever had, and I wouldn't want anyone else to go through the same thing.

While the property itself is beautiful and well-maintained, I want to warn others about the difficulties I encountered with the leasing process and the unprofessional behavior from the staff. Be cautious if you're considering moving here, and make sure you understand the full terms before paying any fees.

This is what the law specifically and categorically states in California: rules within the California Code of Civil Procedure, specifically Rule 1.10; which states that when calculating time for legal actions, Saturdays, Sundays, and legal holidays are typically excluded unless otherwise...

UPDATED: 4/28/2023

We have renewed our lease and we have the amazing folks at One Henry Adams to thank for that.

Alberto has been here since day one for us and has always helped us without question. Whether it was a maintenance issue or we had some questions, he always provides us support to make our stay the best as possible.

Peter has not only helped us with renewing our lease, but making sure it was as seamless as possible (which it was).

Aaron and Laurence have also been a great help throughout our stay and we can’t thank them enough!

Everyone always greets us with a smile and asks us how we’re doing. The team cares about the residents and it shows. It’s always good to know that if we ever have a questions, they won’t go unanswered.

Review from 7/2023

We have lived at One Henry Adams for 4 months and it’s been great! One of the things that has made this a great experience is Alberto, who is the maintenance staff for the building. He was quick to respond to many of our requests and always checked in with us if we needed anything else from him. He goes above and beyond, especially when helping us replace our shade. Alberto is the go-to person for a fast request, and to have a great conversation. Brittany has also made the experience at One Henry Adams great! She helped us throughout the registration process and is happy to answer any question we have.

Other positives about One Henry Adams is the surrounding restaurants are really great! Walking distance to tons of wonderful spots - Saap Ver is an amazing Thai restaurant. There are also a lot of wonderful amenities - the gym and rooftop...