UCSF Dermatology Clinic at Mount Zion — Local services in San Francisco

There are some good doctors here and it came highly recommended. What I didn't expect were sky-high bills for two biopsies that turned out to be benign. There was a "Clinic" charge for being in the clinic. I was charged three times more for a biopsy that was on a "private part" of my body than the one for my shoulder. The labs used were also very expensive. The administration is nearly impossible to contact. I had a lot of trouble finding a billing person to talk to, and that person really did nothing to help. I missed my doctors call back to give me my results and it took weeks to get them from her. The office staff did their best to track her down and leave her messages. I wrote to the head of the dermatology department (the only name and number I could find on the UCSF website) before I got a call back. Recently, I called for a copy of my results and found they were never entered into the database. An office staff member found them. Hats off to him. Imagine spending all that money with no documentation of results in the medical records. It should be in the database and not a few sheets of paper that could easily get lost. All things aside, I must return for a few procedures and can manage my expectations. I advise one to find out an estimate of charges and their insurance coverage. Medicare or Medi-cal is probably going to be sufficient, but a PPO with a high out of pocket deductible was...

Terrible experience. Since my beloved dermatologist moved back to the Midwest, I've seen Dr. Lindy Fox for my annual skin cancer screening exam for the last couple years. Not only does the doctor show up late to our appointments and never apologizes, she also rushes the exam. Last time, she also bullied me into getting vaccinated against COVID (which I did anyway). Last but not least, her billing department refused to bill my insurance as "preventative exam", extorting over $350. There's nothing more preventative than an annual skin cancer screening...

A horrible experience with dr. Fozouni. I saw her for 15 minutes. Somehow this resulted in a bill of well over 1000$. This is theft. I never agreed to any treatment that wasn't preventative so it should be covered by insurance. I called to discuss and she has not called back and it has been a month. This is the least humane treatment that I have seen out of any service that I contract in the city. My mechanic is much more trustworthy than...