Valvoline Instant Oil Change — Local services in San Francisco

Not exactly sure what happened here but my service here was an absolute disaster. After the oil/filter/air/overall check I drove home getting ready for a long trip I noticed that the tires were severely deflated. Not only that, but I noticed obvious cracks on the passenger side tires (prob due to sun exposure) which required replacement. No heads up from them about that. That's the least I would have expected from them. BUT IT GETS MUCH WORSE: After parking in Reno a couple days later I noticed an oil puddle under the car. It's pretty clear that the oil filter was leaking like a sieve. I was down to

I recently had the pleasure of visiting Valvoline located at 300 7th Street in San Francisco for some car maintenance, and I must say, I was thoroughly impressed with the service I received.

From the moment I pulled in, I was warmly greeted by their fantastic team of professionals, which included Bradley, Luis, and Phill, among others. They were all extremely helpful, polite, and attentive to my needs.

Not only did I receive a top-notch oil change and tire rotation, but the team also went above and beyond by filling up my washer fluids at no extra cost. This level of service truly reflects their commitment to customer satisfaction.

What really stood out to me was their efficiency. The team at Valvoline was fast and made sure my car was taken care of in no time. Additionally, they were kind enough to let me use a coupon at the last moment, which helped me save some money.

Overall, my experience at Valvoline on 7th Street in San Francisco was nothing short of amazing. The staff was friendly, knowledgeable, and made me feel like a valued customer. I highly recommend this location for anyone in need of car maintenance services. You won't be...

Got my oil changed here and a day later the engine is dry and there is a puddle of oil on the floor of my garage. Convoluted process to resolve it where they have to run it up the chain. Still waiting for resolution.

Update: Drove it back to Valvoline as my engine started making grinding noises with acceleration. They redid everything, put in a new filter, took about 45 minutes. About an hour later, the grinding noises are now gone. So I'm pretty sure it wasn't "oil leaking from the skid plate" but rather an inadequately tightened filter or drain plug. The other data point that supports this is the puddle of oil that has spread over my garage. Again, I don't think a dirty skid plate would cause that. But yes, they fixed the problem, which I appreciate.

This doesn't change the fact that 1. The oil change was not performed correctly in the first place and I could have ruined my engine if I hadn't brought it back immediately and 2. Their denial of wrongdoing and excuse for what happened is provably false.

So I guess I appreciate the fast response and that they fixed the problem. I still won't be using them...