I usually don’t write these types of reviews, but I had to take a moment to shout out CPR - Cell Phone Repair in Sand City for their outstanding service. I brought in my Xbox because the HDMI port was completely shot no signal, nothing. I was worried I’d be out of commission for days or even weeks, but these guys had it fixed the same day. That’s practically unheard of, especially when it comes to console repairs.
From the moment I walked in, I felt taken care of. Zaid, the store associate who helped me, was incredibly knowledgeable and personable. He broke everything down in a way that made sense, gave me a clear expectation on price and turnaround time, and kept me updated throughout the process. That kind of transparency and professionalism goes a long way, and it honestly made the entire experience stress-free.
When I came back to pick it up later that same day, the console looked and worked like new. The HDMI port was cleanly repaired no damage, no loose parts, and most importantly, no more display issues. I’ve been gaming again without a single hiccup.
CPR Sand City doesn’t just talk a big game they deliver. Whether it’s phones, tablets, laptops, game consoles, or even drones, they’re the go-to spot for fast, reliable, and affordable repairs. And if you get the chance, ask for Zaid. His customer service is top-tier and he genuinely cares about making sure you walk away satisfied.
Highly recommend this place. Five stars...
Read moreMy phone stopped charging so I took it in to CPR based in past positive experience with that chain in Salinas. The technician at Sand City, Zade, quickly laid out what would likely be involved and the associated costs. He offered to get it done in 30 minutes but I had errands. It was ready when I returned and working well. It turned out that it only needed a cleaning due to some hay that got inside. I carry a tub of hay on my left hip every morning to feed my goats, and I carry my phone in my left pocket. The cleaning cost $30. I thought this was outrageous because it was only two pieces of hay, and I can get a whole bale of hay for $31! Kidding aside, I will continue to use CPR for their knowledgeable staff, clear estimates, and...
Read moreI was told by apple that my phone is bricked, it’s a brand new iPhone XR, I brought it to best buy same thing brought to several repair centers all over Monterey and Carmel. I decided to call CPR REPAIR in Sand city , spoke to Samar he would listen and told me to bring it in. OMG they diagnosed it in few minutes what other repair service and even apple itself could not repair. Samar and his staff are honest, professionals , and very accommodating. If apple tells you to recycle your phone bring it over to Samar and he will definitely save your phone and your money. They will install OEM original Apple parts.
“HIGHLY...
Read more