ALDI — Local services in Sandy Springs

I went to Aldi’s Like about three days ago and the experience was horrible. When I was asking about the price of a table a lady who worked their was talking in a very rude way, someone had switched the price tags so I thought that the table was 24 dollars, because the lady kept arguing and refused to go and check the price because she thought that she was right. Then she finally went to check the price and said that the price tag is wrong, and she was not happy to help. Their was an older man standing next to us and he just wanted to ask a question about where to find a product but the lady replied that she would not help because she is a cashier and it is not her problem wether or not someone can find something they need. The lady told us to hold on to the wrong price tag to show the manager in charge at that time, when the manager in charge came to us she was pretty mean and acted like she wanted us to deal with it, she said in a very rude way that the price tag we were holding is the store’s and took it from us. This place has no good customer service and does not know how to help people who are confused or have a misunderstanding. We have came to this place so many times and the workers are great, they are actually excellent, but their are some workers who just ruined are experience. We have enjoyed talking to the workers and they have helped us a lot, they always smile and know how to talk in a polite manner, but three days ago, when we came, their were some people who made us second guess wether we should come...

I have been shopping @ Aldi for over 8yrs, I have always loved their fresh produce and affordable prices. However the have added self check out to this location ( which I am a fan of self check out when you have a few items) and the staff is pushing everyone to utilize it. I always buy @ least $200 worth of groceries which means a pretty full cart and I shop with 3 children. Normally the staff is friendly at least at their location on HWY 28. That location always goes above and beyond when I shop there. Today no one was at the register so i asked one of the ladies on staff if I could unload at the register. I asked before unloading to make their life easier as I know maybe they didn’t have a money drawer in place at certain ones… and the lady on staff was very rude saying well no one is there. No one was at any of the register that I could see. The manager said I could go to one and she would check me out but she did not reprehend her employee for being rude to a customer, she also said “it made her life harder” bc the people in line wanted to wait and not use self check out. I blame corporate for not training employees better as to how to handle the transition to self check out and if they want you to use only self check out then maybe they should close down all registers. That maybe would avoid the employees feeling like they are being inconvenienced for doing part of their job description which is ringing...

I can not believe what happened today. This store should be ashamed of its employees. I sent my sister in to do a return, while I did a return at Hobby Lobby. I came back to her standing outside, crying because 2 different store employees made her feel absolutely horrible for doing a return. They talked down to her, and embarrassed her the entire time she was doing a return. In a line full of people. Telling her that she should have just donated the food if she didn't want it. Asking her how poor do you have to be, to return food? Asking her if it was really worth the return for only $17? You know we are just going to throw it away? I have never had a problem with ALDI before, and I am contacting corporate. We are from out of town, and had 3 different adults buy similar things while we were shopping. All at this store, in separate trips, but on the same day. 2 days ago. We are leaving town tomorrow, and I'm not flying with 20-30 lbs of unopened baking supplies added to my luggage. How could anyone be this rude? In front of other customers? Trying to shame her for...