Krishna Groceries — Local services in Sandy Springs

This has always been my go-to place whenever I needed anything for cooking Indian cuisine at home. Unfortunately, my experience today was very disappointing.

I came today on a Saturday August 30th, around 4:30pm and it was not busy, nobody else but me. I understand that they may have been busy in stocking up at that time, but that should never mean ignoring the only customer in the shop. There were two men and one woman working, and I felt as though I had to interrupt them just to get assistance at the cashier. As a customer, I shouldn’t have to look around to find someone to help me.

What made the experience worse was the attitude I received. The woman who eventually assisted me made it very clear she wasn’t happy that I approached her. From banging the cutter on the cashier post to not saying a word until payment was done, the frustration showed—even through a mask. She didn’t greet me, didn’t say thank you, and her body language spoke louder than words.

I didn’t deserve to be treated that way for simply wanting to pay for my items. Customer service should never make a customer feel like an inconvenience. I’ve always supported this place for all my Indian cooking needs, but after today I honestly feel more comfortable going to Indian Bazar, where the staff is more welcoming and always there to assist. Oh thank you to that one guy who hold the door for me as I was on my way out. This is definitely not the first time so I just had to...

I recently had a rather disheartening experience at the grocery store, and I feel it's important to share my thoughts to raise awareness. After patiently waiting in a long line, I finally reached the cashier to pay for my groceries. To my surprise, the cashier mentioned that I had to buy an additional $20 worth of products to purchase a bag of rice. I was taken aback by this sudden demand, as I had already picked up the rice and was not informed about any such policy during my shopping.

I politely questioned the cashier about this requirement, explaining that I hadn't seen any signs or notices regarding the need to buy extra items for purchasing rice. Instead of addressing my concern professionally, the cashier became defensive and argumentative, which only added to my frustration.

As a customer, I believe it's essential for businesses to communicate their policies clearly, especially when they are not standard practices. In this case, there was no indication of any special conditions for purchasing rice, and the cashier's response was not...

I must address two significant concerns: Over pricing and staff behavior.

I noticed that many items in the store seemed to be overpriced compared to other nearby supermarkets. While I understand that grocery stores face various expenses, it would be beneficial for customers to see more competitive pricing on essential goods.

Secondly, I encountered some unpleasant experiences with a few members of the staff. It's important to note that most of the employees were polite and helpful. Unfortunately, staff members exhibited unprofessional behavior. During my visit, I witnessed a cashier being rude to me who needed some assistance with my purchase. Such behavior is concerning and can severely impact the...