I am writing this review experiencing how the customer service was impeccable at Lex N Fifth Boutique. I went in to boutique to pick up my online order. The lady is the boutique wasn’t able to locate my order. She asked me to confirm if this address on the order is my shipping address. I replied yes , if states if you don’t mind may I ship you your order on next Monday. Taking into consideration the shipping time to receive my package. I said yes! Within 2 days received email with my tracking number. There are so black owned businesses out here who will give you impeccable customer service. Please 🙏🏼 keep that up and the fashion coming into the store. Lex NFifth customer...
Read moreI ordered an outfit to take on vacation for my birthday and didn’t fully read the ordering/ pickup policy. 100% my fault, but I still asked for a refund. The owner offered to have the order ready for me when I needed it, even though her store wasn’t open on that day, and if that didn’t work she’d process the refund. I decided to keep the order and wear it another time just because she was so kind about the situation. My screw up and she still went above and beyond to deliver great customer service. Her in store staff is also friendly. Will definitely...
Read moreThis black, woman owned boutique is a gem! You’ll find quality and stylish pieces anywhere from casual wear, vacation outfits, to formal event wear. The prices are reasonable and the atmosphere and customer service make you feel like a celebrity. Peaches, you and your daughter are amazing and inspiring! Keep up...
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