Sandy Health & Rehab — Local services in Sandy

My very elderly father was there twice for respite care while my sister (who he lived with) was out of town, once for a week and once for a long weekend. We had a bad experience both times. The first time, my sister left a bag of his meds when she dropped him off and explained them to the nurse. They forgot to give him his blood pressure medication the first couple days. The mistake was caught by a volunteer from his church who visited, was surprised at the condition he was in, and called my sister. She then spoke to the nurse to ensure he had been given all of his meds and found out he had not gotten his blood pressure medication. He could have had a major stroke. We figured that was just one mistake and it would be OK to leave him there the next time. WRONG. The second time he suffered actual abuse. During transfers to his wheelchair, he would tell them to wait a minute because his Parkinson's made him slow and stiff. His speech is slurred so they might not have understood him, and they just pushed him in his chair, causing bad skin tears and bruises. On one occasion he asked to go to the bathroom shortly after he had been seated for lunch. An aide angrily said she would take him, then took him to his room and left him there without ever helping him use the bathroom. I happened to call while he was in his room and he said something about being hungry because he never had lunch. I asked why he didn't just ring for an aide and he said "I'm afraid to. I don't want to make them mad." Then he told me what had happened when he asked for help with the bathroom. I called the nursing station and they got him help, but he was a proud, dignified man and I was crushed to hear him say he was afraid. When my sister came to pick him up, the next day, they said that next time she should leave his meds with him. They said they had given him his prescribed meds over the weekend by "borrowing" the pills he needed from other patients. In fact, she HAD left off his meds, with detailed instructions on how to give them. We would NEVER recommend this facility to anyone, and, in fact, filed a complaint with the State Adult...

Well for starters ,I had to give them a one star because there isn't a spot where I could give them a big fat zero .how ever I did like a lot of the staff like those doing my laundry they were good people .as well as some of the aids and nurses.the cleaning crew was horrible .they never done a good job .here is where I had my problem with the facility they told me if I needed and thing to pull the string to turn the light on . Well when I did that the aids would come in the room and shut the light off but not get the help I asked for ,or they wouldn't do what was needed. And the part I had the most problem with is when you needed your meds they seemed to like to wait till the very last minute to bring you your meds it seemed like the more I was in pain the longer it took them to give me my meds . At one point I had had enough and I had a argument with one of the nurses about my meds . And at that point it got far worse for me I had a nurse not even bring me my meds at night or they wouldn't wake me up to give me my meds. I finallhad enough I wanted to find another facility to go to ,and I find out that Julie the one that was supposed to be helping me was telling the other facilities bad things about me and they would tell me no that they wouldn't accept me . But I finally got a facility to accept me i am so greatful for traditions for allowing me to go to there facility .they will soon learn that I'm a nice person. I warn everyone that please don't put your loved one in this facility until you speak to several people whom live in the facility . Because they all have a bad story to tell about this place . Then they constantly say you owe more money than you do .you can't say you haven't been warned every day it was a new bad experience. Trust me I'm being very kind about this review. Oh ya you better bring your own food because it's horrible , it's the worst food I ever tasted . They don't even cook the French fries ,they dump them on your plate right out of the bag .and it all has a funny taste .every meal has a funny taste I don't know what it is . But I lost 12...

My wife was in there for 30 days after back surgery, and if I had the knowledge I gained while she was in there I now have I would pulled her out. To start with they called/ referred to her as a Medicare patient when we have private paid insurance. Corrected them at least 7 times and still classified her the same. The level of care was strictly deplorable to say the least. On day 2 asked for a bed side comode for my wife instead of bed pan (which they spilled almost every time they used it). They told us they did not have them on the facility. A friend came in after 8 days, and was shocked at this so she walked around with an aid and found one for my wife. Her being a Nurse herself, filed a complaint with Adult protective services which opened an investigation. Most of the times when she asked for pain meds, she would wait 1 to 2 hours to get it, she just got in the habit of going to Nurses station to get it on her own. Once she became more mobile, they put her in briefs but she would wait 2 to 3 hours. To be changed after she asked them. One weekend they had nursing students with the aids, she asked them to be changed, they aid told her she would find help to do it When I got there 1 hour 45 minutes later and found her in a soiled brief, I asked the aid about it, she told me she just came on shift and nothing was passed down to them about her needing to be changed. This is only the half of it. The worst thing was the Nursing Director showed our Nursing friend her medical records, not even knowing who she was or a signed release. Can we say HIPPA violation. Do not even take your dog here. Not to mention the food how many days in a row can you eat oatmeal I bet not every day. For a diabetic they don't have a very well...