Teca Tu A Pawsworthy Pet Emporium — Local services in Santa Fe

VERY DISAPPOINTING I made a special trip to this store, a friend told me this was the place to go in Santa Fe on my trip. In fact a few years ago she gifted me a collar from this store for my new puppy I had then, it was great. From the front door it did not go well, as I walked I crunched on debris all over the floor, and there was dried pee in numerous places, I was very glad I had NOT brought my dog with me. The employees never noticed I was in the store for a prolonged time, and it was shocking to see employees with no masks on and no protection in place at checkout to seperate employee from customer. I know mask rules are changing, but even in my state where masks are not common, employees wear them. I walked around the store trying to find the charm my friend spoke about. I've worked a lot of retail in my life and all I could see, was a mess. I wanted to look at simple nylon collars, I couldn't, boxes of cat trees blocked the display. Why are there socks just scattered on the floor and not hanging up? Again next to a dried up puddle of pee. The food area is topsy-turvy, it really doesn't take long to put bags right side up. The most agregious thing, a bag of dog food with a sold tag on it with the persons name, phone number, AND CREDIT CARD NUMBER, visible to anyone, out on the main floor, an offense that in my world equals suspension or down right getting fired. (I have a photo of this! I will not post it publicly out of respect for whomever this information belongs to!) Still at this point I was not noticed by staff and decided this place was not worth my time or money, it was not very busy either. To me this is simple, you care about your customers, or you don't. You care about appearance or you don't. Obviously the people running this store, don't care...

This place is absolutely amazing!! Whatever you're looking for, you will most likely find it and MUCH MORE!!! We dropped in to the store the first week of January as we had just brought in 2 new small super seniors... and it was getting extremely chilly where we lived! We found so many adorable sweaters, but couldn't decide on colors and sizes. So, they let us purchase them all with the guarantee that we could bring back all unused products with tags still on them. Well, what do you know??? We loved them all except for 2 outfits that weren't the right size! Not only did they make the winter cold air and weather much easier to work with, but they made our darling soulmates look more precious than ever! Thank you so much for loving pets as much as you do and supplying us pet parents with the most amazing products! We appreciate you big time! 5 stars...

OMG! Have been shopping at Teca Tu for years because of their friendly and knowledgeable staff, and quality products. Just this last weekend Joanne at Teca Tu helped me locate the PERFECT dog harness for my Norwich Terrier. My 17 lb dog would pitch a fit at regular harnesses. No compromise...he hated them all. Joanne had me try the Italian Tre Ponte harness. It's so easy to put him in. He didn't even know he had it on. The design is flawless and so comfortable for him. No need to fight to get it on, the dog just steps through. Honestly, Teca Tu has the best of the best for your dog, whether it's food, treats, or stylish outfits and harnesses. Love...