I found this bracelet online that was only sold at the Giving Tree Gallery. I took a chance ordering it thru a company online , who I knew nothing about and just hoped for the best. Let me say...it was the most pleasant experience I've ever had with a company. They realized before shipping the bracelet it was a different material then what was shown online(artist sent them a different one), they called me to ask if I wanted that one or offered to reach out to the artist for the one that was shown online. They emailed me pictures of the other bracelet and before I had a chance to respond they were calling me back to tell me that they tracked it down with the artist and she'd ship it directly to me. They even made sure I had it in time for the upcoming wedding I was attending. These days you don't see customer service like this and it was so refreshing and a reminder of what a shopping experience should be like! Kelsi thank you for tracking down my bracelet and for the wonderful customer service! And the bracelet by Cynthia Dresser...
Ā Ā Ā Read moreI'm very impressed with the customer service from both the online store and the retail stores in the New Orleans area. The staff are highly trained, very professional, and go above and beyond for their clients.
I have dealt specifically with Kelsey through the online store located in Florida, along with Natasha and Alexia from the New Orleans retail locations and all of these ladies were absolutely fantastic to deal with.
My husband and I made our first purchases in New Orleans in April, went on to purchase online in May, and then returned to the New Orleans stores this past July to purchase more items.
We have become loyal clients not only because of the high quality products, but mainly the exceptional customer service, which is very hard to...
Ā Ā Ā Read moreI purchased an Uno de 50 bracelet that I absolutely love!! It was on sale which was a bonus. The bracelet was exactly as it was respresented on the website & of excellent quality. They were very quick to respond to my order. It arrived on time & expediently. I appreciated the very nice card which featured everyone and thought this was a very nice personal touch. I will be doing business with The Giving Tree Gallery in the future. I referred one of my friends to their site to purchase this same item. I highly recommend them and I was very impressed as a first time buyer. I will return in the future. I own my own business and appreciate their quick response & attention to detail. Great experience. Krista-Happy...
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