Furniture Depot — Local services in Schererville

It was nearly impossible to set up a delivery date. I paid for a new bed set and they delivered the floor model which had a damaged drawer. The supports on the bed broke three days after they set up the bed frame. Three days. They did send out the same team to repair it within a week. The repair guys accused me of damaging the bed and breaking the supports ( I weigh 180lbs, my wife weighs 120lbs and again we slept on it for three days.) I spoke to the manager "Bill" who stated that he does not THINK that it is a floor model because they USUALLY tell the customer if it is but proceeded to refuse to look into it, stating that even if it was a floor model they don't let customers jump on the beds so it is still "pretty much new, anyway." "Bill" then also accused me of damaging the bed stating that I must have "moved it." "Bill" then said, even though they "did nothing wrong." He will give me a rug if it will make me happy. No, I do not want your shoddy rug, I want the NEW bedroom set that I ordered and paid for. Do not bother spending a penny of your money...

I am so happy I found Furniture Depot in Schererville Indiana. I had purchased furniture from Ashley in Merrillville Indiana, without full disclosure of delivery time (I knew 3-4 month). When I could not reach anyone by phone in the store or corporate, I requested a full refund after 4 months with no communication with me. I went to Furniture Depot (thanks to my daughter in law), and was greeted by Bill upon entering the store. The rest is nothing but pure joy. I felt as if I was shopping in one of the so called HIGH END stores that offer personal service upon request. I received personal service, beautiful brand name furniture, and will never shop for my home anywhere else!!! Don’t waste your time with advertised stores offering discounts because it’s not true. I love Bill because he was transparent, patient, and worked diligently to get what I needed on time. Thanks to Michelle and the delivery team for safe and clean delivery. I could go on, but I think you get that I love...

Finding the perfect couch can seem like a daunting task when you factor in price, size, color, and comfort however this item had all of these combined. i was able to purchase on layaway and I also received a discount; worth every penny. I ordered this set late October and set a date for delivery at that time and as discussed it arrived to my home on that date. I can’t say enough about the delivery men. They came in and set up my new couch in no time and discarded the packaging, they even moved the old couch to a new location in my home. The piece is even more beautiful and plush in person, it’s pretty bulky yet sturdy and the quality is just so nice. The ability to customize was the deciding factor for me. I fell in love in the store and after living with it for a couple of months, i’m still in love. I’m thinking about adding another seat. I’ll definitely shop with Furniture Depot again! Great Service; Great Prices;...