Service at this location is usually just average. I have never be WOWed at this site and I have been here many times and on different days of the week. I have visited this site many times over the time frame of 25 years. This recent time my server was Jill and she was good in the area of taking care of my tables' needs. The cashier was Courtney, which was also the greeter when i walked in, and she simply rang me up and let me go. The staff here were all young, except for the managers who were well into their 50s.
The womens restroom has a beat-up looking sink that looks past its prime and a whole lot of sticky glue by it where the old soap dispenser was. Has anyone ever heard of Goo Gone and a scraper? The stalls were well stocked with supplies.
The men's restroom was clean, and the faucets ran very slow. It was as if the aerators were clogged.
The food here is usually good. But I opted for a item I never tried before called the Chicken Stir Fry bowl. OMG, I got a 4-flush restroom visit 1 hour after leaving the restaurant. The bowl was bland in taste, but great in presentation. The presentation was veggies, crispy won tons, and chicken all well stacked. The won tons could had used some salt. It tasted okay, as to say nothing tasted rotten within it, since it consisted of many veggies, chicken, and mushrooms. It could have been just that I'm not used to all of that sauce and vegetables. So, I will not bad mouth the restaurant for serving an expired dish. I believe my body just wasn't ready for all of those veggies. In fact, I posted a photo of that dish right here on Google reviews to show you.
Then later, I tried the Chocolate Indulgence pie, and that was VERY rich on the taste of chocolate. I had coffee to help wash it down, but it would have been better if I had milk to follow it. I posted a picture of the top view.
I'd give better thoughts about the next closest location which is Lansing, Illinois. The Lansing, Illinois location seems to have more upbeat and caring servers...
Read moreTorn between 3 and 4 stars because while the host was absolutely great the server was ok at best. You could tell he was having a bad day the way we heard him talk to some of the other customers. Although I will say he was never rude to us. I had the Chicken Avocado Melt
$11.75
Grilled chicken breast, melted Swiss cheese, avocado, sautéed mushrooms and sour cream.
The chicken was good tender not really seasoned. It kinda taste like it's precooked and frozen not cooked fresh but I could be wrong. I love all of these ingredients but the sandwich was just mediocre to me. The fries were a bit on the crunchy side a bit over cooked imo. Wasn't offered ketchup either.. For dessert had the Caramel Pecan Silk Supreme Pie Slice $5.25 A rich and decadent pie featuring a layer of our classic French Silk, a creamy supreme filling, and a layer of caramel and Texas pecans. Topped with real whipped cream and drizzled with chocolate sauce, caramel and pecans
It was ok I wouldn't buy this one again.
All in all an ok experience we visit here maybe once a year or so just for dessert and I'd probably just do dessert next time but a...
Read moreTo my disappointment the menu and pie options have been significantly reduced and the quality of the food is not what it once was. I was excited to see a Bakers Square open as most all of them are closed in Chicago. I was always able to get a decent and satisfying meal and a slice of pie to finish. My experience today was underwhelming ....I chose the fish and chips dinner w/ 2 sides I opted for french fries and fruit bowl. The batter was very thick and the fish was flavorless, honestly it tasted like it was prepackaged and warmed up, the fries were not hot and barely warm. The garlic bread was a roll split and toasted and hard to chew. The most enjoyable part of my meal was the fruit bowl of strawberries, cantaloupe and pineapple and my drink of choice of strawberry lemonade was good too. The service was a bit compromised but it was explained by a sign at the entrance asking for your patience. I understand restaurants are trying to restructure and survive the best way they can and unfortunately service and food choices and quality...
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