Our experience overall was quite disappointing. We were from out of state and found a sofa we loved while looking @ Fig & Birch. We were told it would be very easy to purchase and coordinate out of state delivery. We were given a time frame of 8 weeks for 4 items which included 2 "quick ship" chairs that would be ready in 4 weeks. It took 10 weeks for the chairs to be delivered and 2 more for shipping to be coordinated and delivered. Expectations were not set well by the store and required ALOT of follow up and chasing of communications for weeks, it wasn't until I considered canceling my order that sales took ANY action. I asked multiple times for a sales invoice, still don't have one. When we finally received our furniture 12 weeks later our sofa arrived damaged. I reached out to Fig and Birch...received a canned response and no follow up. I would not recommend nor...
Read moreMy husband and I were looking to add a special touch to our guest/powder bathroom in our new home with wallpaper. A first for us!! We contacted Tara Brooke Kunde with Fig & Birch Interiors. She is wonderful!! When there are so many options to choose from it can be very confusing. Tara has an incredible visual expertise to guide you through what will accent your home/decor and listens to what you are wanting. She brings many options to choose from and talks through with you all the designs. Advising all different types and quality. Most import; keeps you with in your desired budget. Looking forward to having our entry wall completed soon....
Read moreWe moved into a new construction home over a year ago and I worked with Tara for all the window coverings - bedrooms, great room, 2 offices. Tara was very professional and very knowlegdable. For me, picking the right colors was the hardest but Tara's expertise made the process less stressful. A year later and I still love all the selections and wouldn't change anything. I actually phoned Tara this week because one of the blinds was sticking and she arranged a service called within the week. Tara knows her products and is a responsible person...
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