If you have a lot of money to spend on being publicly humiliated and treated like dirt, well then, this is the place for you. I knew, it being on Eastlake and that it was a salon, that I was bound to run into some egotistical hairdressers, I mean I live in the Eastside, Iām used to it. But, this? Well, this one took the cake. I bought a Groupon- (And Mary if youāre reading this: No, its not because I cant afford paying in full, but because it was $100 off a service I was already going to buy- so why not save the extra Benjamin and slip you extra extra in your tip? This Mary, this is what we would call a no-brainer) When making the appt I made sure to tell the receptionist I purchased a Groupon (I didn't want there to be any surprises) and she went ahead and booked me an appointment with Mary. When I walked in the receptionist behind the counter looked like she was smelling a fart and was being forced to ask me if I wanted any coffee or tea, but I brushed it off. What kept me sitting in my chair for as long as I did, was the salon dog. Hands down, the best part. After Mary (the stylist) so gingerly yet condescendingly (itās a skill- had me baffled at first) told me that itās easy to return Groupons and that she can show me how and then they would go ahead do me a solid, and let me pay in cash for the same price (so very weird) and when I didnāt go for it (again, so very weird) she stated quite loudly that they don't accept 'Groupons' on Saturdays and then- to boot- told me if I wanted my balayage to not look weird (The Groupon was for a deep condition and a balayage for $120) I would need to purchase toner and gloss- another additional $100. My question, as I am sure yours is as well- Why promote a standalone product that will look 'weird' without the extras? And WHY even post a Groupon if you don't like accepting them and peer pressure your 'would be' clients into returning them and giving them the same price to pay in cash? Obviously the salon is in need of some money flow if they are fishing for new clients on other sites. Well, I told her she was making me extremely uncomfortable and then I got up and walked out. Nobody, and I will repeat, NOBODY deserves to be treated in this manor. But whats the saddest part? Iāll betchya $120 bucks, they...
Ā Ā Ā Read moreHere are the facts, you decide yourself. 1- 2 years ago (2017), I got the Groupon for getting a haircut from them in December, they only 1 availability during the week for Groupon purchases and the next possible day they can give me is in April during the week around 11 am. I called Groupon to get a reimbursement. Groupon said they cannot do that. If you read the other reviews you'll see that other people had experienced the same thing. 2- Last year, I wanted to get some partial highlight and I got a Groupon from them. They set an appointment a month forward with Mary. The day of the appointment, a Tuesday, they said Mary won't do the partials. But they have a new stylist Taylor whom started 2 weeks ago and they can set an appointment with her, which was also pushed 2 weeks ahead. Taylor did my hair but she was asking everyone around in every step of the way. My highlights were in patches. There is similar review to this as well. 3- Over a month ago, I made an appointment for partial highlights. They told me Taylor is available, and it is 145$ for partials. They also wanted to have a consultation session before the appointment. Taylor checked my chin length hair and said, we'll do it. She re-priced to 185$: if they lighten my hair too much they can cover it and that is why there is another 40$ fee to tone my hair. They have a list of prices on their table, which says partial 75$. I asked if we can do less lightening so that the price is 145$, I am not trying to go blonde from brunette and there is no color in my hair. She said no, 185$ is the price. They put notes and we agreed on the appointment. Today, the day of the appointment, Saturday, Taylor send me a text massage cancelling the appointment because I asked questions about the price. She did not contact me earlier, she contacted me a few hours before the appointment intentionally.
Another thing, when we were making this appointment in January, they were saying Taylor had been there for a couple of years. I pointed out that I got partials from her at that salon less than a year ago and she was 2 weeks in at the salon.
I would say if you make an appointment, and decide to not to go with it, just don't cancel. Maybe they will get to taste their...
Ā Ā Ā Read moreThis review has been long coming. I tried to avoid writing a negative review but the tears that come from my eyes every time I shower are making me do this. I did a session in Feb with Brooke and wanted to go ashy grey. During our consultation she said that it would very much doable and I was really excited because it was a color I had been long wanting to get. She also mentioned that it was a high maintenance color and I would have to come in at-least quarterly to revive it which also made complete sense.
I do not know what she had in mind but she completely ruined my hair. Firstly she did something polar opposite than what I wanted. And I wasnāt happy which I think she understood as well. She asked me to come in a second time and she would fix it. But basically she added more color which washed away in the next wash.
But she used some weird kind of bleach which fried my hair. I had mid length and regular hair. But ever since that hair color and cut with Brooke my hair is falling out in clumps. Every time I shower my hair falls out in the masses and my scalp is visible in every hairstyle. To make things worse all that bleach has made my hair super dry and frizzy and it just doesnāt stop breaking. I have used all the hair oils and treatments but nothing helps. Nothing personal against Brooke she was a sweetheart but never going back for a treatment at the salon or to her.
First pic is of the inspo pic, second is after a recent hair wash and the last pic is the day I...
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