New Roots Organics — Local services in Seattle

The substitutions I made to my order where not received. New Roots went above and beyond to bring pick up the items I didn't need and replace with substitutions. I didn't have to drive or lose out on my order. It was an excellent customer service experience. We had a few wonderful family meals enjoying the new produce.

The make the process easy, customer friendly. Years ago I used them when I previously lived in Seattle and they were the same wonderful company back then. When my box got stolen they came to replace it.

We enjoy the local stories, behind the food and options to purchase more. I loved the...

I’m so in love with this place!! They always go above and beyond in customer service and food is always fresh. I enjoy that I’m ordering local rather then a delivery service from a big company as I wish to give back to my community as much as possible. They seem to order seasonal fruits and vegetables so it’s fun to try new things I never would have originally ordered and the owner is amazing at helping you utilize everything in your bin when you ask! She has a way to cook or pair anything with what ever...

Overall the quality of the produce was excellent, but be certain about your payment method and agreement before ordering. I received a gift certificate for a certain amount of money. Unbeknownst to me, orders continued after the value had been reached, and I was billed. I stopped the service (I thought). I paid in full for the extra deliveries. Weeks later, I'm still being billed & waiting for someone to...