This was the worst waxing experience of my life. I am new to the area and I hadn’t gotten my regular wax in a couple of months. I booked here because of the good reviews. Logan did not leave the room while I got undressed. They proceeded to give me the most agonizing painfully slow Brazilian wax. They took such small amounts of hair off at a time and they didn’t apply pressure after the wax strip was lifted to ease the pain. They asked me if I wanted to continue after only completing about half of the service. I said no because I knew the most painful area had not been done yet. Logan charged me the full price even though only have the service was completed. I normally don’t leave bad reviews but I left in tears because of how uncomfortable and awkward this experience was. I would not recommend this salon for Brazilian wax.
edited to add I tried calling the salon or contacting in some way as opposed to leaving a negative review. No one answered. I tried calling again and left a voicemail and asked to speak to someone (this was after I reviewed because I couldn’t get ahold of anyone) I did not get a call back. I have had regular Brazilian waxes in another city but yes I had shaved between and then let it grow out so I could get waxed again, regardless I’ve done this in the past and the waxer was much more communicative with me about the fact it would be a little more painful because of shaving between the last service. Unfortunately Logan did not seem experienced with Brazilian waxing because she left me with bruising. I gave Logan a 20% tip on the full Brazilian service because I thought the salon would be able to help make things right and maybe she was just inexperienced; however, that does not seem to...
Read moreI went to this salon, DC did my wax, she was WONDERFUL. I have nothing negative to say about her, or her service. I booked another appointment, however, needed to cancel due to coming into contact with a contagion. The cancellation policy they attempt to enforce is contradictory to the cancellation policy that is on their website. Not only did I ask them if they were comfortable with me still coming in after being in contact with viral meningitis ( did not receive a response to this) I advised I still wanted the service just would need to change the date and time. Needless to say their accommodations are less than accommodating, they don't honor the cancellation policy that is posted, and it seems they are money hungry in the wrong fashion. I would have been a long term repeat client which would have generated the salon more and protected the livelihood of their staff more than the lousy $135 dollar cancellation fee they're trying to hit me with....
Read moreI live in LA, but have been living in Seattle with my bf in quarantine. I've been going to my waxer in LA for so long, I was nervous to go anywhere else. I searched the area for a place that does honey waxing (best for my skin) and found this spot! After searching on the site more, I saw they had locations in LA, so I felt at home.
I came here for the first time and got a Brazilian wax with Alex. I've been getting waxed for YEARS and consider myself to be a great patient with a high tolerance. This was the best wax I've EVER had. Alex was SO fast and it was truly the least painful waxed I've ever received. I was hardly red or sore post treatment like I usually am and I am so happy with the results.
We wore our masks the whole time and the facility is very clean! Felt completely safe and taken...
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