United States Postal Service — Local services in Seattle

I urge you, don't go to this location and don't use USPS's Click and Ship prepaid program. I really want to support the USPS but they make it soooo hard. Came here to drop off six prepaid packages and the Click and Ship labels weren't scanning. I was told that there was something wrong with my printer and that they always have problems scanning these labels. So which is it - my printer or the Click and Ship service that's the problem? The clerk started manually entering the bar codes but decided he didn't want to enter in all six of my packages, gave up after two and told me that he would just throw my packages away. Mind you, I was very cordial and did not give them any lip or attitude at all. I mean, I could have had everything processed there on site and they would have had to enter much more info - the to/from addresses, weight, etc and it would have taken much longer. I thought Click and Ship would be a time saver for all. I ended up reprinting the labels and went to a different location. They were able to scan a couple and manually entered the others....

Yes, 1 star is almost too much for this place. I’ve dropped off around 20 packages here over the past 6 months, and each experience is uniquely terrible. There’s a very rude woman that works there, that unsurprisingly makes up the large majority of the negative reviews, and I have to admit it’s well deserved. Even for a government building, I’m shocked a woman that rude is still working there—she’ll yell, holler, embarrass you, while her coworkers look on.

2 people is the most I’ve ever seen working there, so it’s easy for the line to stretch past 10+. The service is very slow, so if you don’t have 30+ mins to spare I would go somewhere else.

Yes, it reeks of urine; yes, all the pens are ripped off the leashes; yes, none of this will change because it’s a government institution that couldn’t care less about our opinion.

I just wish they would properly staff the place and at least put security in there to clean things up. And yes, they will be petty about packaging—whatever it takes to send you out of their way...

I have had a Post Office box here for 23 years. Recently my box was broken into, with mail and a package stolen. There have been signs posted recently about break ins at this location, but I assumed I’d be ok with a locked box and hopefully awareness and better security from postal workers. I reported the broken lock to a very unsympathetic and uncaring postal employee. Almost every window in this location has been boarded up since 2020, and the main areas where boxes are located smell like urine. The main front doors at two entrances are also boarded up or broken. I’m not sure what has happened to create such a poor facility and service here, and I am frustrated and feel like I have no remedy. I have been hoping this would get better, but things are unfortunately getting worse here. So this is just a heads up to others to hopefully save you the same hassle. I have filed a claim with the postal service, but won’t hold my breath that anything...