Intro — Local services in Shaker Heights

I usually don’t like shopping in these type of stores because the customer service is bad majority of the time. All I can say is the customer service at “Intro” was excellent!!!! I purchased shoes for my 3 & 6 year old. Everyone was so pleasant. I wish I could have gotten the name of the one young man that was there. He was so friendly & helpful! We came back the next week because my 17 year old was looking to replace a Nike hoodie that she had misplaced. You “May” pay a little more for some of their items but IDC. I will pay more for...

Brand named stuff I like great shoe selections very broad but none will be in your size 🤷🏽‍♂️ I went through 12 pairs of shoes just to get a size 9 shoe I regret buying … idk when they orders come but they never have a 9 nor 9 1/2 in anything seems like and they clothes are way over priced would not buy a shirt from here they do have some nice shoes though they just need to order more or they need more room for inventory or...

You have to like the name brand Jordan. Otherwise, you're going to see yourself just buying completely overpriced shoes. Some because they may be difficult to aquire elsewhere. It's a clothing store, as well. Nice set up. No Concords, though, which are the most...