Irish Road Service — Local services in Shamrock

DO NOT TRUST THIS BUSINESS

We live in Arizona and passing through and needed ONE tire on a Sunday, the cords were showing on my tire and they over charged me 3 TIMES what the tire is worth! How do I know this? We have a good friend that owns a tire shop back in Arizona and the tire alone sub $80/ tire.

First off we show up at the “24hr service” shop and nobody was there, doors locked and all. So we called the number and the guy was already rude once he answered the call and said “let me call and see if I can get someone there I’ll let you know.”. My boyfriend says “ok this is my cellphone number feel free to call when you find out.” My boyfriend then proceeds to call other places to see if they have the tire we need in the meantime. So we waited. 10-15mins go by my boyfriend had to call back and my boyfriend asks “did you hear back?” The guy says “yea somebody is on their way” and we asked “do you know by chance how much it’ll be?” And he rudely said “Well I can’t give you a price because I don’t know what size tire you need and I’m not there…” We then asked him “is there an ETA?” And he rudely says “IDK he’ll get there when he gets there” and hangs up. so we waited 15 minutes, and the guy finally showed up. We gave him the size we needed so he started to remove the tire. When he went to find the size tire we needed we noticed the racks with all the tires on them looked like they were sitting there for MONTHS. We asked “how much would this be?” And he said “oh I don’t know the guys that knows will be here…” (my boyfriend turns to me and says. “They’re going to overcharge me watch, I have a bad feeling.”) The guy(owner who we spoke with) showed up with his son 20minutes later after the tire was changed. So once the tire was replaced my boyfriend went inside to pay and the interaction was HORRIBLE, LACKING CUSTOMER SERVICE, LACKING PROFESSIONALISM, & just overall shouldn’t even be in business. “Customers are a burden to this guy in his 24hr business.”

The guy gives my boyfriend the prices, $200 FOR ONE TIRE! My boyfriend responded saying “for a $60-$80 tire?” The guy then responded RUDE AF while pointing at the paper “what are you talking about? It says here the tire costs $120.” My boyfriend then says “my friend owns a tire shop and I know that tire isn’t $100.” The guy rudely responds saying “then you should have called your friend.” My boyfriend goes “yea he’d be able to help me all the way from Arizona.” Then the guy responds back talking down on my friends shop on how he runs his business. At this time is when my boyfriend had inserted his card and was checking his app to transfer money when the owner rudely puts the machine in his face and holds it their and says “you going to put your pin in or what?” My boyfriend responds “yea once I transfer the money to my bank account.” The guy goes “well I wish I would have known that so I didn’t have to hold the machine up.” So he puts the machine down and walks away. My boyfriend finishes transferring money grabs the machine puts his pin in and the reciet prints and asked the guy “do I need to sign it?” and he said “no you don’t have to” and my boyfriend says “thanks a lot “ and walks out.

Looking at the receipt they charge you $34 for AFTER HOURS when the sign clearly says 24HR SERVICE and charged $7.00 for disposal of the tire… they did not discuss any of this prior to install. This is why my boyfriend had a bad feeling.

THESE GUYS ARE LAST RESORT UNLESS YOU ARE REALLT DESPERATE

As we were writing this my boyfriend calls our friend and confirmed the price of the tire is no where near the price we were charged. We could of almost gotten 4 new tires for Fiesta(which are usually...

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