Kroger — Local services in Sharonville

Starting off there is skinny blondish brown haired girl who works in the bakery, she has a couple melted teeth up front. Anyhow she wears a white hoodies and overly tight blue jeans most of the time..fire her!! She doesn't belong working in the public sector!! Besides all my stuff I by here turning green months before it expires, this place is just the worst. I used to come every day literally, and now I Will never go back. I had an altercation with a person who cut in line in from of me at the self checkout (you would think they would employ people to monitor this) let me say first she was actually already at the register. She had 2 rolls of paper towels, but she called what I assume was daughter over who was literally standing in the line next to me parallel at the other group of self checkout. The mother says quick come over here, so the girl daughter legitimately walks out of her line right in front of me, and walks into my line. Needless to say I was unhappily and probably not to nice, but I was defended myself. Because you see when I was a child my mother taught me manners, but she also taught me not to let people walk over me as well. Moving on, besides the fact that I had at least 3 people saying "no,no he is right I saw the whole thing". I was completely thrown a back at the bakery girl in the white hoodie and Blue jeans who came out of nowhere yelling at me, saying "sir that enough you need to stop". I need to stop beacuse I was defending myself apparently so! So needless to say I won't be back to this Kroger, at this point probably no Kroger period. I guess Walmart in mason is going to have to do, and hopefully there employees will be capable at preforming customer service.

If anything at least the Corporate complaints line lady agreed so much with me she put 300 points on my Kroger plus card, and are sending my complaint up the latter to GM, DM and to corporate. Maybe they will take a long look at this store and it's many...

UPDATE 2019: Items being out of stock remains a huge problem for this location. It is not unusual for a common item to be out of stock for more than three weeks. This is unacceptable. After a visit on 1/27/19, I heard people commenting that it seemed like the store hadn't been stocked in weeks. I agreed.

They have added a lot more self check outs and the option to scan your own groceries without using a cashier. This helps with the lines.

The fact still remains that this store is too small to support the highly populated area.

Original Review: This is by far one of the worst Kroger locations in Cincinnati. I simply do not understand the positive reviews for this location.

ITEMS OUT OF STOCK Every time I go, there is something out of stock that I need. This is not simply because I am shopping at a busy time. If an item is out of stock, typically you have to wait a couple weeks for it to show up again. Reviews mainly talk about employees being polite, but I would rather be able to buy the items I want and have employees cuss me out if they would just restock their shelves. Sheesh.

LONG LINES, SLOW EMPLOYEES Where you will really hear people complain is when you're waiting in line. You'll just hear people around you raging. Lines are long because the employees are sooooooo slow. Its like the comedic cartoon sloth scanning and bagging your groceries.

PRICING/CASHIER ERRORS I have also vowed to never buy another tomato from this place. I don't know what the problem is, but I am constantly charged over $2 for a single non-organic regular tomato. I would question the cashier about it, but that would literally take 10 minutes for them to fix it.

NEEDS TO BE UPDATED The store is also really not big enough to serve the highly populated...

I am so disappointed by Kroger delivery service coming from this location. Most of the drivers were great, I even left a 5 star review for the last driver. I value being appropriate and kind to the drivers. Unfortunately the last driver's manager called me after the delivery to say that they would no longer deliver to me, to my surprise. I asked what the driver had complained about and the manager said that she would call me back and provide more information so that I can be more aware of anything that I could have done wrong. I never got a call from her and when I called back they were unable to give me a reason as to why they decided to not deliver to me anymore. Because they would not give an explanation, and I cannot think of anything that I did wrong with that last driver, I am left feeling frustrated and cheated. I paid for the Boost membership and have spent a lot of money over the years at Kroger and wanted the delivery service to prevent from catching or giving COVID. I will certainly not be shopping at this Kroger anymore and will be honest about the poor treatment that I was given by Kroger management. Because I was polite and left a great review for the last driver, I feel like I've been discriminated by the Lebanon Kroger driver...