
Normally I Would give this place four stars. Never five because I hate that they only keep your information on the little cardboard card that you keep in your wallet and not on their computer system and if you lose it, then you lose your opportunity to have the sessions you’ve already paid for. But that’s a sidenote. Today I had a very bad experience.
I called yesterday to find out what the hours would be for playing on Sunday morning. The person who answered the phone told me they were open at 10 AM. What they neglected to tell me was that there was a private party that would be going on until 1230 so in the morning when I arrived with my toddler at 11 AM, we were not allowed in to play. When you are nine months pregnant and it takes a great effort to get out of the house with your 2 1/2-year-old who now you’ve gotten extremely excited to go and play at the play place on a rainy day, to get there and realize you are not allowed in because of a private party when the person on the phone could’ve told you that the night before is extremely irritating. Train your staff better!!!
And you have computers start putting peoples information in there so if we lose our card, we don’t lose the money we’ve spent on sessions. We’re not allowed to have anymore! We are a quarter of the way through the 21st-century. It makes no sense that you’re still back...
Read moreRockin’ Kids in Simi Valley is an absolute gem for families looking for a fun, safe, and engaging indoor play space. From the moment we walked in, we were greeted with a warm and friendly atmosphere, making us feel right at home. The facility is always clean, well-maintained, and thoughtfully designed for children of all ages to explore, climb, and play freely.
One of the things I love most about Rockin’ Kids is how it encourages imaginative play. The play structures, slides, and interactive elements keep my kids entertained for hours, and I appreciate that they can burn off energy in a secure environment. The staff is always attentive, ensuring that all children are playing safely while still having a great time.
Another highlight is how accommodating Rockin’ Kids is for parents. There are plenty of comfortable seating areas where we can relax while keeping an eye on our little ones. They also offer great birthday party packages that make celebrations stress-free and memorable.
If you’re looking for a fantastic indoor playground in Simi Valley, I highly recommend Rockin’ Kids. It’s the perfect spot for playdates, birthday parties, or just a fun outing with your children. We always leave with big smiles and can’t wait...
Read moreWas not impressed. Though they DO have really nice play equipment and area, I went mostly for my kids to socialize. We were the only ones there for the most of the day, with some kids rolling in and just staying for half an hour to an hour (it's expensive by golly, why pay for a full day and spend so little time?). When some children came in I got very paranoid because a family of three kids came in with a cough. They did not enforce a sick free play place. The dad was coughing very noticeably too and very congested. The woman at the front (second woman on shift of the day) had no excuse of not knowing. The first woman on shift at the front was very responsible though, and sanitized toys every 15 minutes to half an hour though. I guess it really depends on who's on shift.
Anyway, great equipment but not necessarily a great place to keep your kids healthy or socialize unless coming...
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