Whitemarsh Jewelers Inc — Local services in Skippack Township

HORRIBLE customer service. Damaged my ring. Owner is RUDE.

My husband purchased my engagement ring from Whitemarsh (unfortunately). Ring was damaged by whomever mounts the diamonds. I noticed the prongs on the head weren't symmetrical when I picked it up... and I'm not even a jeweler. Was again back in the hands of the jeweler that damaged it. This time, when it was picked up, I noticed the design on the side was "smashed" from the tools that apparently held the ring in place. Ring was ultimately sent back to be fixed.

We're not done. Months later the diamond starts to wiggle. We take it to another jeweler who immediately looks and says the original jeweler carved too much of the metal out of the head and it subsequently cracked it inside. We were told exactly how crappy the work was. I actually tried to communicate with the owner John, who once again got aggressive and said I damaged the ring. Sorry, I don't own the tools to dig out metal and crack a head.

Forget this place, let it go out of business. GO ANYWHERE ELSE. You don't...

Excellent experience here at Whitemarsh Jewelers. I got a quote on a necklace and found a cheaper quote online. On a whim, I brought the online quote over and they said they'd honor it. They had the necklace to me in about a day and the price was very fair.

I'd highly recommend these guys and definitely will...

Wonderful family run business! I purchased a pair of earrings for my fiancé, John and Helene made my experience here a breeze, ordered the perfect pair and had them ready for me in a few days. Kind and warm people that you can trust with an important jewelery purchase. Highly recommend going...