Alux Spalon — Local services in Snowmass Village

Very happy with my stylist, Lori who did my hair for my maternity photo shoot! She was excited, professional and passionate about her work and gave me a beautiful style! The manager, however was surprisingly unprofessional, and came up to us during our session and asked multiple times if she was almost finished because she booked my stylist a walk-in shellac manicure. We were not, in fact, almost finished and still had curls and pinning to do, so the manager commented that she would have to start with the next client herself. SO RUDE! I’m getting my hair done for a special event-BY APPOINTMENT and she’s rushing my stylist to accommodate a walk-in manicure. Lori was amazing-the management,...

Do not book!!!!! I scheduled a manicure in person for 3pm. I then received a booking confirmation for 330 which got rescheduled to 4 without them asking me if it was OK or worked for me. When I reached out and told them 4pm didn’t work, the woman showed zero empathy, understanding or apologies. She mentioned that someone booked online so they bumped my appointment. Overall a very poor customer experience. I did get a pedicure at another date/time and strongly believe it’s nothing special for the price they are charging. Save your money and go anywhere else for an appointment. They’re rude & charge way too much for an ordinary service and showcase a sincere...

Friendly staff, but my nail appointment started 30 minutes late and took so long that when we moved on to my finger nails I asked her to skip the massage and good stuff because we were running so late. It was the worst looking gel manicure I have ever received (edges not cleaned up, uneven coat) and it was for my wedding. I would definitely not recommend my particular person. My mom had a good experience with a...