Hand & Stone Massage and Facial Spa — Local services in South Jordan

The day before my appt, I was able to get online and setup the services I wanted. When I was complete, I received a call back immediately and all my concerns were addressed professionally. Not only was I able to book with a massage therapist easily, but I was able to select the exact services I wanted online and could see the exact cost.

This location has more available services than other Hand & Stone establishments because they have a well educated and competent staff of 16-18 therapists. They also have the best desk staff that listen to your needs and don’t upsell you. Brenett, whom I presume to be the owner, stopped work and spoke to me as I was glowing with accolades for one of his staff. He took the time to understand that my concerns were that he had hired the best person who is highly qualified for this position and that he should do all he can to keep them on staff.

This location is currently close to capacity because of the stupendously high level of service and experience of their staff. If you are able to get in, I would highly recommend stopping here and letting your cares melt away!

I had deep tissue Himalayan salt stone treatment with eucalyptus aroma therapy. The whole entire experience can be customized for your needs. The rooms are clean and sanitary. The office has adequate parking. They sell products for all your needs. Check out their webpage and find all the details for...

• update to this review: Apparently the massage therapist quit the morning of my massage, not blaming the location for this. I’m annoyed at the way the manager handled the situation when I still showed up to my appointment because I had not been notified appropriately that I needed to reschedule. I was still getting the reminder texts about my appointment and the time and that I would be charged if I no showed. Once at the facility the young man behind the desk was very nice, polite and apologetic. He was trying to find me another appointment and had to go back and talk to the manager to see what was available. I felt like in this situation the manager of the store should have come to the front herself to discuss the situation with a long time customer of Hand and Stone and do the apologies. *Update to above review: The store owner did reach out to me to resolve the issue and make the situation right. The response back regarding the issue was prompt and the owner was willing to make this right. I appreciated the way this was handled and resolved. I have updated my review to reflect these details and will give the salon another try once I move to...

Carol is a great massage therapist. I’ve gone to her twice as well as I’m continuing to schedule with her. She definitely knows what she’s doing. She makes sure you’re comfortable. Don’t be afraid to speak up if the pressure is too much or not enough. Book with Carol!

I’m so sad to be moving states because this was my last facial with Madie — and she has truly set the bar so high. From the very first appointment, Madie’s sweet personality made me feel completely at ease. She always takes the time during the consultation to understand your skin’s needs and customizes the treatment to give you the best possible results.

Her technique is incredibly gentle and thoughtful — every step feels intentional and calming. I always leave feeling refreshed, relaxed, and honestly ready for a nap (in the best way!). It’s rare to find someone who combines skill with such genuine care and warmth. I’m going to miss her...