ZAGG The District — Local services in South Jordan

I do love Zagg and their products, I’ve been a customer of theirs for a long time which is why I was so disappointed.

I went into Zagg at the district to get my screen protector replaced on my phone. When I went into the store I was standing at the counter to talk to someone but the two employees just continued their conversation despite me obviously trying to get someone to help me. When I finally got their attention they were obnoxiously slow while putting my screen protector on. Once it was on, another customer walked in and began talking to the other employee. The woman that was helping me started to ring me up for the installation fee. I’d given her my a credit card and she’d swiped it when the phone rang. She spent the next 10 MINUTES on the phone with another customer totally ignoring the fact that I was there and the other employee wasn’t doing anything after his customer left. So I’m standing there for 10 minutes waiting for this woman to get off the phone, when she finally does she presses one button on her computer and hands me my receipt!!! She wasted my time for no good reason and made me realize just how little Zagg at the district cares about their customers.

So I’ve begun looking for other high quality screen protectors and they all appear to be A LOT MORE AFFORDABLE, than $40 up front then $10 Everytime the...

I recently had the pleasure of interacting with Christy, a customer service representative at Zagg, and I must say, the experience was nothing short of outstanding. From the moment I reached out for assistance with a screen replacement, Christy demonstrated exceptional professionalism and a deep understanding of their products.

What truly set Christy apart was not just her ability to swiftly address my screen replacement needs but also her proactive approach in offering holistic solutions for my device. Her recommendations on camera protection, a variety of case options, and the practicality of a ring holder were incredibly insightful. These suggestions were not just sales pitches, but genuinely tailored to enhance my user experience.

Christy’s patience, expertise, and friendly demeanor made the entire process seamless and enjoyable. It’s rare to encounter someone who not only excels in customer service but also possesses such a wealth of knowledge about their products.

I left feeling fully informed and confident in my purchases, all thanks to Christy’s guidance. Zagg has truly set a high standard for customer care, and it’s representatives like Christy who make customers feel valued and supported. I highly recommend Zagg for anyone in need of mobile accessories, and a huge shoutout to Christy for her...

To be fair, when I was in the store the girl was very nice. However, she couldn’t get an air bubble out of the screen protector she installed and since that was the last screen protector they had in the size I needed she added my name and number to a text notification list and said they were getting another shipment on Thursday. They would text me when it got there and hold it for me until I could come get it replaced, which they would do for free.

By Monday of the next week, no text. I called, they said “yeah I don’t know why you didn’t get a text, but we should be getting the shipment this Thursday”. The girl on the phone verified that my number was still on the text list and assured me the shipment would be there that week.

By the following Monday, still no text. I called and got the exact same story (“I have no idea but we should be getting it this Thursday or Friday”). At this point... almost 2 weeks after the shipment was originally supposed to be there... I asked them to take my number off and I’ll go somewhere else. The girls response was “ok sounds great”. I can’t give my business to a place I...