JESCO Equipment — Local services in South Plainfield

Been a long time customer of Jesco buying many pieces of equipment from them over the years. So thinking we’ve been good customers for a long time, and spending a lot of money with them, one would think when something finally went wrong they’d actually come through for us. Unfortunately that wasn’t the case when we suffered a catastrophic failure on a pricey John Deere skid steer they recently sold us - all we got was lip service from these jerks, This after being loyal customers for almost a decade. The last rep that worked with them warned us they were only out for themselves but we didn’t take it seriously until now. Go elsewhere do not buy any equipment from these guys you’ll be sadly disappointed when you need them to back your play and all you get is...

Quick and pushy to sell machines, but very bad and unreasonable service. They do not hold to their word on warranty.

I purchased a brand new 2020 JD 35G, Machine started leaking hydraulic fluid at 200 hours.

I called the service department for them to come take a look at it, I was charged a minimum of $650 for them to come out and take a look at the machine for the road mechanic to tell me that they could not work on the machine because it was “too dirty to work on”.

Since I couldn’t justify having them come out again, I decided to have my equipment mechanic fix it. He found the broken hydraulic hose in less than 10 minutes and had a new $35 hose replaced within a couple hours.

John Deere makes a decent machine, but Jesco service/...

Purchased a brand new 60g excavator in March of 2021. This is my second 60g excavator bought from jesco. The new one I purchased struggles to lift block that my old machine had no issues with. I contacted them multiple times and they keep saying they will send out a mechanic to see what is wrong, now we're going on 3 weeks and still no response. Terrible customer service. Jesco is not what it use to be they don't care about the little...