My little pups love it. Puppy Lounge has been easy to work with, and they truly seem to love having all these pampered little dogs around. My only issue is that they always come back smelling perfumed. I'm told they don't spray them with anything. Maybe it's just the soaps used or perhaps being rubbed off from other dogs that have been recently cleaned or something. But overall, the experience has been positive. Thank you for taking our pups so well.
4/25/23 Update When we arranged to take the pups in for boarding again(4/18/23), they offered a hypoallergenic wash before they came back home. (Add a star) This sounded wonderful. However, when we picked up our pups, we were told one of them had bugs. Either lice or fleas (minus a star) around her collar area. They did give them a special wash to prevent the spread. I am grateful that they told us, and even more so, that they used some special shampoo to prevent the spread (add the star back) However, in explaining the situation, the lady was very confident that the bugs must have come in on my dogs (minus 3 stars for blaming us). Which I'm really struggling to believe. There was not any evidence of bugs when they were dropped off (I bathe the dogs once a week, and brush them after each wash, my wife brushes them multiple times a week to prevent matts in their fur). Only one of the two had any bugs, and they are always together, so I'm not certain how that would occur. Gestation of similar bugs is likely to be several weeks, so I would expect to find more than a small batch of adult bugs on my dog, i would expect both to have the problem and that we would find some evidence around the house from the past several weeks larval growth. I would anticipate any additional form of evidence other than Puppy Lounge finding some adult bugs on one of two dogs. But I am trying to believe them since I can't prove the origination of the bugs. So, out of precaution, we are washing them with anti- bug shampoo every 7 days, as instructed and brushing with the knit comb (still no evidence of bugs). But after this, we're not certain...
Ā Ā Ā Read moreNov. 2020 UPDATE: 4 years later and we still LOVE this place! I added another dachshund puppy to the mix and puppy lounge has been my saving grace during the pandemic. Mack was pretty nervous about it at first but they worked hard to make him comfortable and help him make friends. Now he practically jumps out of my arms to get inside as soon as we get out the door. He doesnāt do great being alone so itās so nice to have him with people I trust when Iām working!
I can't say enough good things about The Puppy Lounge! My Rosie has been going here since she was a pup, and I'm pretty sure she would rather be there with her friends that at home with me most days. ;) Before, I had a bad perception of doggie daycare, but when I got Rosie, I learned she NEEDS doggie playtime and likes being social with other dogs far more than she likes playing with toys, chewing on bones, or even eating food. This has been the perfect fit for her. She has a little posse of friends (Luna, Rosebud, Farrah) there and she comes home happy and worn out every day.
The sweet girls that work here treat every dog like their own. When we returned here after a six day trip, Rosie was so excited to see the girls and her doggie friends, she howl cried of happiness. Ha! They were so helpful at her initial interview, showing me around and answering all the questions this protective dog mom had prepared.
I love this place so much I have recommended it to multiple friends who now take their dogs there, too.
One more thing: Before I considered this place, I realized most of the negative reviews were about 1) not allowing dogs over a certain size, or 2) no longer accepting dogs with behavioral or health issues. Seeing this actually made me want to try this place more, not less. It was clear that they had strict standards and they upheld them, which I would much prefer over sending my dog to a place where she could get sick or be in an environment where she feels unsafe of...
Ā Ā Ā Read moreBoth my husband and I work full time, so it's important to us that we have a place where our Shih Tzu, Gizmo, can play and get out all of his puppy energy during the day. We've been bringing Gizmo here for about a year and a half now, and have utilized the overnight services as well. Gizmo adores the Puppy Lounge! He gets so excited when we announce where we're driving him, and he excitedly sprints toward the building when we drop him off. He gets to spend the day playing and napping with his "best friends," and when we're traveling, the staff call us to let us know how Gizmo is doing, how much he's eating, answer any questions we might have, etc. He comes back from his overnight trips fluffy and clean (they provide light grooming services - if they provided full grooming services we'd jump on that in a heartbeat because he's so comfortable with the people here). And the staff are always so happy to see Gizmo! We know he loves them, too, because his little tail wiggles like crazy when they call his name to greet him. We honestly love this facility, and will be bringing Gizmo here as long as we live in the area. Thanks, Puppy Lounge, for being...
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