Office Depot — Local services in Southaven

Our experience today was extremely disappointing. As an executive leader in a corporate office that provides customer service in hospitality and technology, I have high expectations for service quality, and today's visit was far below acceptable standards. We visited with the simple intention of getting address labels printed, but the process was anything but straightforward. At the printing desk, we were informed that it would cost at least $25 just to have our name and address typed out—a fee that seemed unreasonable, especially given our previous experiences with printing address labels.

To avoid this steep charge, we decided to use the Avery website ourselves. However, the template provided was unresponsive, and we couldn't edit the text. When we sought assistance, we were told, "Sorry, it should work," with no further effort to help us resolve the issue.

The lack of customer service was shocking. Despite there being at least five employees available with only one other customer needing attention, no one offered to assist us. This level of indifference and poor service is unacceptable. As a result, we will not be returning to this business and will advise others to seek...

I was there today. To print something out on my Android phone. And the lady was extremely rude with me. I told her Pacifically. that I don't know what I am doing to Forward The email to officedept ⁷com. On my Android phone. She was so rude it was Pathetic, , Then I went to Fedex up the street And the young lady Was so good at FedEx It took her literally only five minutes to send it to fedex email and then print it, The office max location is in south haven wear This lady was rude at and this lady was probably from up north somewhere because people down here in mississippi are not rude like that i know from experience cause I live in mississippi all my life, And I live in Illinois for fifteen years, So I guarantee you She was from the midwest or somewhere up east Because people in mississippi doesn't have attitudes like her, the Majority of people in mississippi is not like that rude, I will be calling Corporate and tell them about my situation, and officedepot it self In South haven, p.s it was no need to act like that at all because she there to help people, not to be rude and not help them, if she doesn't like her job ...

To Whom It May Concern:

I just wanted to express how unpleasant my experience has been on two different occasions that I attempted to use your business for my business needs. Both times I was left on hold so long that I heard the commercials at least 5 times and in that time someone picked up to ask who I was holding for and put me back on hold. After 15 mins of that I hung up and even called back to be put back on hold. I tried again today. I was surprised when someone answered before I hung up to tell me that they had 10 people in line. Although I can understand that they are busy, it would be considerate to simply pick up the phone and greet and take an order. I would be delighted to email my order in and then pick up later like I always do at other locations. Since there are no other locations that are close, I am forced to go to Fed EX for all of my needs since moving because clearly customer service is not a priority with this company, and if it is, it is sad that your employees do not convey that message to customers.

PS. Only a 1 because I had to put at least one to...