My fiance and I picked out an engagement ring excited to move to the next step. The associate said she would bring in the ring from another location as I put down a large down payment. As we all know sometimes things don't go according to plan and suddenly my dream of marriage was suddenly canceled. I returned to the store with intentions of a full refund however, this is the first time mentioning no refunds, not even an exchange? I returned to the store a few days after that conversation and the engagement ring is now in the display case for another patron to purchase. I'll assume my down payment is a donation? I think not‼ I am now escalating it to the BBB. This was supposed to be a joyous occasion. No where was it posted no returns exchanged or refunds. At one time we even asked at the beginning for a refund as that we were unsure of the purchase, I was told we could get a refund. The woman was very persuasive and almost pushy for us to still...
Read moreWhat A Amazing Shopping Trip To The Fashion Mall And Just Happen To Stop At Tuscany Jewelers And Met The Kindest, Most Energetic, Most Personable And Delightful Sale Professional Neha. She Was So Amazing By Giving Us A Wonderful Deal On A Gorgeous High Quality Wedding Band For Alicia. She Not Only Made Us A Great Offer But Her Customer Service Was More Than Any Deal That I Could Ever Get. I’m So Blessed And Very Appreciative Of Neha and The Awesome Company. Thank You Neha And Congratulations On Your Dynamic, Caring Customer Service. Thank You For Allowing Neha. To Being Our Host Today On My Wife’s Birthday...
Read moreWe were immediately greeted and introduced to Neha who went above and beyond helping us to find the perfect pendant !! I love Tuscany jewelers and the entire experience was 10 out of 10 !! I feel that the pricing was great and I had a budget when I walk in to the store and i discussed my budget and they made it happen!! I stand by this review and I would absolutely recommend Tuscany jewelers to anyone looking for any...
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