Kessler Mroz Jewelry — Local services in St. Louis

This guy is a very Dishonest guy, I went there to get my bracelet fix he told me it will cost 40 dollars i said ok ,then he said why don't you let me make it look very nice i said he well, i can make it look very nice, i can clean myself, i got some jewelry cleaner at home that okay he said o no i will make it look very very nice so ,i said what are you going to do, buff on a machine ,he said better than that, he kept on and on i said OK i ask him how much he said the price will be $65 dollars total, I said well, ok can I get it today he said well we see, I need it today , I will call you, I waited in area for two hours went back this guy the same guy said it will be $75 dollars I said you know you said $65 so he Ignore me and just keep on trying to work his credit card machine and said, im not going to charge any taxes and trying to sell a bracelet for 4000.00 dollars this is a guy reminds me of a scammer a petty scammer, I will not be recommending him to anyone. I was so mad I told people in hallway he said, St.louis needs leadership he needs to be Honest And quit trying to beat people out of their...

I had purchased my first ever watch and was in need of getting links removed. I brought it to work with me and went to Mroz because it was close to my office. I talked with the guy (Mike?) about quartz and swiss movements and explained I was brand new to watches so any information would be helpful. After some good conversation and watching him remove links he informed me it would be $25 dollars for the resizing. Being a $450 dollar watch and inexperienced I figured the gentlemen was giving me standard prices. Fast forward 4 months and 12 watches later I am much more knowledgeable and am coming to write this review because I was so disappointed that someone would take full advantage of a "beginner". Since that time I purchased my own link removal kit ($20 on amazon) and have replaced links myself. For my higher end watches I have taken my business to Van Vinciguerra across the street who charged me $5 to have my watches resized. Needless to say be very weary of the information/prices being fed to you at...

High praise long overdue. My daughter was married this past August here in St. Louis. While she and her bridesmaids were getting ready I presented her with an heirloom diamond pendant to wear at the ceremony. That was when I discovered the chain was broken. I scrambled to find a jewelry store and found Kessler Mroz just two blocks from the hotel where we were staying. I arrived at Kessler Mroz at 1pm and worked with Michael Mroz. With his help I chose a chain that complimented the pendant perfectly. Normally it would have required 24 hours to repair but the challenge was to have it done by 4pm. Knowing my circumstance Micheal worked his magic. It was ready, polished to a brilliance I’d never seen before, boxed and delivered with plenty of time to spare. Michael was honest, knowledgeable and accommodating saving the day. He made it possible for me to give my daughter the wedding gift I’d always hope to. Thank...