Zemo Men's Store LLC — Local services in Stamford

I walked in a few weeks before my company's holiday party to rent a suit. I spoke with Joe and he had me try on different jackets and pants. The whole time Joe rushed through everything and would not here you out as to what your expectations were as a customer. Joe kept handing me pants and jackets that were swimming on me and insisted they were appropriate. I've never once had this experience anywhere at a men's formal rental store. After going back and forth I finally got him to agree to the pants and jacket that fit nicely. He advised to come in a week later a day before my holiday party to try it on, however he charged me on this day. I come back a week later and all a sudden he's back to the pants I had said no to, and he pretended like these were the tapered pants and I had tried on.. mind you their about several inches wider at the heal, make no mistake they were the wrong pants and he knew it. He advised to come back again the next day, the day of my holiday party to once again pick up the suit and he'd have the right pants for me. He rushes me out as he is with other customers and tells me to just bring the suit to him on Wednesday . I get home and there is holes in the pants, the jacket is three sizes to large. When his store was finally open again I immediately came in and advised Joe I couldn't wear the suit and had asked if he could issue a refund. I even showed him pictures of the holiday party clearly not in the suit. Even though he saw how big the jacket was because I tried it on right there and saw the rips in the pants, Joe refused and said nope you took the suit, not my fault. He then went to say unprovoked, you can try to take me to court but I've gone to small claims court several times and trust me you won't win. Clearly he's had this experience before. I don't generally write reviews but I'm hoping this will deter other people from having to go through this experience. He doesn't replace suits that are damaged and will lend them up hoping you don't notice. The prices are the same as any other rental places so you don't save money going this route. It cost me 200+ for nothing. His business practices are unethical. Go somewhere else! lol

Update: he responded below saying he gave a full refund on a pant rental. Mind you this is 40.00 on the cost of a 250.00 suit. A suit that has to be worn together or you can’t wear it at all. So he acknowledges the pants are ripped and still would not give a full refund on the entire suit. Guys a joke, look at this...

Joe Zemo is excellent. I needed to hire some morning suits for my wedding at the Waveny House in New Canaan, which are not terribly common in the US so I was prepared for a rough ride. I looked into a few stores in NYC and locally in Stamford, but Joe was by far the most welcoming and engaging of all those I spoke to. From my first visit, he had me try on a number of different styles and cuts that he had in store (cannot stress how useful it is to have a large in-house inventory) and offered knowledgeable advice and suggestions. He explained traditions and customs for suits (why morning suits as so called, how to properly button a vest, which shirts and ties match which suits), but was willing to let me customize the setup. However in all this he was unrelenting in ensuring that whatever style or cut I chose it was the right fit and looked good - If I tried on some trousers which looked ever so baggy, he would be looking for another smaller size, and the same for shirts and jackets. When it came to suiting up my motley crew of oddly shaped groomsmen, Joe’s eye for the “right fit” shone through as he picked out just the size item for each of them. It was impressive to see and my groomsmen all said they felt they looked amazing. To be sure, Joe can be direct, but its with an honest and accuracy that gets the job done right. I cannot recommend Joe Zemo and his Men’s Suit store enough, he did a fantastic job...

Definitely a store you want to visit. Here's the story: My son needed a tuxedo for his Junior Prom and a few of his friends from his school suggested that he try out this establishment. Well, my son first called the establishment and spoke with the owner, Joseph, to get some information. Mr. Zemo gave him some information and was very pleasant to speak to. We then decided to take a drive to Stamford and see what Mr. Zemo had. Well, we were not disappointed. Mr. Zemo guided our son through the process and made sure that he left feeling he got the tuxedo he wanted. Mr. Zemo even gave us a discount, which we greatly appreciated. We asked Mr. Zemo how long he has been in buisness and when he told us 64 years, we were really amazed. The establishment may not be a Men's Warehouse type (in the sense that it isn't in a new building but I love older things as well as appreciate the personal touch from a mom and pop store) but it is clean, well kept, organized and a really good selection. The established and the owner make you feel as if you are visiting a family member. Just great all around. So if you need a tuxedo or suit, check him out. You will not be disappointed, trust me. With one son getting ready to go into High School and another graduating from High School soon, we will be seeing...