Marshalls — Local services in Straban Township

Do not shop here! My first experience at the new Marshalls and Gettysburg was rather disappointing I gave it a second try which was even worse. Half of my items I could not purchase because they were falsely advertised in the wrong spot or there were clothes with the wrong sizes marked then what was advertised on the hanger thankfully I noticed that were on the wrong hangers upon checking out two pairs of my shoes I could not purchase because they were also different sizes then what was marked two different sizes in one box. the store manager Charlie is the worst I've ever dealt with in customer service and I have been managing hotels for 12 years so I'm extremely lenient when it comes to customer service in all aspects she was not apologetic she did nothing to keep my good faith as a returning customer was extremely argumentative and even cursed at me!!! I ended up not purchasing the other items and just walked out because of how poorly I was treated on top of it and the store is completely disorganized in every single aspect nothing is marked correctly everything is out of place and the customer service is the worst I've experienced I never leave reviews to put this into perspective but this store needs serious attention in every single way to keep the store afloat and successful for business and returning...

Customer service was very poor. I went to Marshalls in Gettysburg to do an exchange. I gave the employee my bag as I did not feel comfortable walking around with it. Once i found a another item, i went to the register and im not sure if this was the manager but she says well u can take the bag with you because it will disappear from up here. That was very uncalled for and it was after the fact. Some people just dont know what to say. Instead, how about asking did i find everything ok? This lady customer service skills were horrible and her judgement was nothing less than poor. I hope the store manager sees this review. Learn how to communicate with customers. Everyone is not fit for...

Waiting in line for a few minutes to get in is fine, but spending more time in line then actually shopping is ridiculous. If you want to social distance then you need to watch the lines. We were less then 6 feet apart in line, but only 3 registers open. If you can't handle 115 people then do not let that many in.

And either everyone wears a mask or no one does.

Tried to help sales, but will not be back until you...