Mattress Firm Gettysburg — Local services in Straban Township

The customer service we received by Jen of the Gettysburg Mattress Firm store was stellar! I called this Gettysburg store, hoping to return, for the second time, mattresses we purchased in the Hanover location. (We live closer to Gettysburg) Anyway, Jen listened intently to my situation...and had the return arranged for the next day! She picked out a mattress before we arrived at the store...based on our needs...and so far it is working out great! The store is tucked at the end of the plaza with no sign out front that we can see... so that's why we didn't know it was there. But we thank Jen for allowing us this second return and handling it all with a smile and professionalism that I would think makes her a tremendous asset to...

Jen the manager was the most friendly knowledgeable subject matter expert I have ever met when searching for my mattress. She took the time to understand my needs and couldn’t be happier with the selection. She pointed out 3 varieties. There was never pressure to choose today. Encouraged me to look around at all the products. Eventually I came back one that she had recommended. The sale went quick and delivery was a breeze. Kudos to Jen for making me a customer for life. This company is lucky to have such a great salesperson. 5/5 stars. Would recommend and will be back for my daughter’s...

Jason was awesome, with no pressure and a wealth of knowledge on all the mattress and bedframe choices. He was very patient, answering every question we came up with, & even made suggestions on how to best try the wide assortment of choices, with tips on how to narrow down our favorite. Very pleased with his stellar customer service and highly recommend visiting either Jason or his manager Jen, as they were very accommodating and their prices on bedding and warranty options were amazing…of course, it was the big sale of the year for...