Michaels — Local services in Sumter

Small selection of items. Also, since when does a craft store not sell fabric? Crafts and fabric go hand-and-hand with one another. The prices are rather expensive if you buy something that is not on sale. For example, I was looking to buy a 1000 piece puzzle. The cost of the puzzle was $12. Other stores where I have bought puzzles recently were around $6 for the same quality of puzzle. They do offer a 40% of one item coupon but you can only use that coupon once a day on one item each day. So instead of buying 2 puzzles I only bought 1. A nice and considerate perk is that they offer a discount for active military and teachers.

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Used to be one of my favorite places to go and couldn't help but blow money in there. But the recently new staff (with the exception of an employee named Isaac; he was SO nice) are completely unfriendly. I quit asking for help because, "I'm not sure," is the common answer now. Three times in a row I've gone through the entire transaction while they silently stared at me and never said a word. I don't care if employees make conversation but at least acknowledge I'm on the other side of the counter. I've had to be the one to keep telling them I needed to put my number in for rewards....

Shout out to Katelyn at Michael’s for fixing my son’s Lego frames. He accidentally broke the mat out of both of the frames when he was opening the packaging. It was not returnable to Amazon. I walked in desperate to the frame department before dinner, and she was able to custom cut and size two new mats for these adorable frames for him and his best friend. She went above and beyond to fix a product I didn’t even get from Michael’s. I ended buying a few things and talked to one of the managers! That is not enough to express my gratitude! I hope...