Green Herbal Care Hemp THC Dispensary — Local services in Sunset Valley

I've purchased from here several times and never had an issue. It's not my favorite spot but it's closer to me than Restart CBD which I personally prefer. This place isn't anything to rave about but it did the job. Anyway, yesterday I purchased a bottle of Delta8 Infused gummies. The service by the way has always been top notch no complaints there, however when I opened the bottle it smelled rancid. I didn't think much of it since the expiration date is later this year, so my boyfriend and I tried one each and had to spit them out because they tasted spoiled. I've sampled many gummies, I know when something has gone bad. So I figured no big deal I'm sure they'll exchange them so I called today and the woman who answered was incredibly rude. I told her the situation and she essentially said there is nothing they could do. I told her that's fine I'll just go through my credit card company and this lady seriously chuckled and said "have fun." What type of company would allow this behavior? I wasn't rude or anything, I really was just hoping to get an exchange. It's ridiculous to not offer exchanges/refunds on THEIR defective products. Definitely never purchasing...

I'm giving 3 stars because they are a good dispensary in a good location and I believe in their mission and I believe it's an upscale well run business.

However, their in house brand of hemp is complete trash. I've tried it again and again over the years hoping it will get better, but both their in house flower and their vapes are not good. There is something very off with the terpenes or the quality of the plants they're using, because the subjective effects and smell of the herb is no different than gas station crap.

Quality "THC-A" flower should be no different than recreational in a legal state, as it's biologically the same plant, but the effects are simply not the same, even to other more high quality "THC-A" brand herb sold elsewhere in TX.

I feel bad writing this, because I really like the company and I want it to not be bad, so I'm not giving a crazy low review, but I feel like they need to know, they need to use a different supplier for their in house hemp products.

Save yourself some trouble: go to green herbal care, and buy the...

Good service, bad vape carts.

I was very happy with the service I got here, and the product they sell appears to be legit. However, I purchased one of their D8 disposable vapes and by the next morning it had jammed. I was unable to clear the jam, and exchanged it (the exchange went very smoothly... again, good service). The next day it jammed again, Luckily I discovered that a long enough toothpick will clear it. However, every time I unjam it the toothpick extracts a quantity of the D8 goo inside every time I have to unjam it. Since it jams, even when upright, in as little as a couple uses, I have lost a significant quantity of the goo. Upshot, the cart is extremely frustrating to use, and uses/ loses goo significantly faster than advertised.

In short, I cannot recommend these vapes. Apparently the jamming is a known issue, and a new version is coming. I question the practice of selling a product known to be defective, which makes me hesitate to rate this store higher. I don't think I'll...