Taos Adobe Quilting — Local services in Taos

Awful customer service. Truly awful! The staff was friendly initially when they wanted us to purchase their merchandise. As we are new to quilting, our purchases was based upon their recommendations. We ultimately purchased items that were not necessarily a requirement for a beginner in quilting. After regretting our impulsive purchase of almost $100 , we asked to return our purchase, but the staff refused to give a refund and only offered us a store credit. She was very abrupt and exceedingly rude thereafter even though we explained that we are tourists and we are unable to use the store credit. She said it was too bad and obstinately refused to refund our credit card purchase and purposely didn't make eye contact with us as a sign of dismissal. We tried appealing to her by repeating our dilemma that as tourists, we would not be able to use the store credit or make alternative selections, and she ignored us as if we were invisible. I would also like to note that the purchases were not custom-cut and could be found at any generic arts and crafts store (I.e. Walmart). I would strongly discourage customers to make purchases knowing this policy. I would also caution customers of their complete disregard for common respect and...

Taos Adobe Quilting is a delightful spot for quilting enthusiasts and anyone who appreciates handmade crafts. Located in the heart of Taos, this shop offers an impressive selection of fabrics, patterns, and quilting supplies. The warm, welcoming atmosphere makes it easy to lose track of time as you browse through their unique, Southwestern-inspired materials. The staff is friendly and knowledgeable, always ready to offer advice or help you find exactly what you need. Whether you're an experienced quilter or just getting started, Taos Adobe Quilting is a must-visit for its quality products and...

I love this shop ! I placed an order online recently and ended up calling the shop with some questions . I had a very pleasant conversation and my questions were all answered. My order arrived promptly and I was delighted to find it wrapped in pretty paper and tied beautifully. The fabric is gorgeous . Their customer service is outstanding and I will definitely order from them...