I am a local business owner, so I like to support other local businesses whenever possible. I did visit 2 big box stores prior to my visit - where I wasn't even acknowledged. I waited 15 minutes at one location before leaving.
I was pleasantly surprised walking into Action Appliance. As soon as she caught my gaze Lindsey acknowledged me and ansewered all of my initial questions. She then left me to peruse for a short time on my own before coming back to check on me and answer my follow up questions.
They have an actual "scratch and dent" bargain basement where you can find some amazing deals. I ended up finding a Kitchen-Aid refrigerator that was exactly what I was looking for. I was able to save $1500 off MSRP.
I appreciate that they pointed out all of the appliance's flaws that were mostly in places that won't be visible once installed. There is 1 minor hairline scratch about 1/8" on the front of the fridge, and I will be shocked if anyone notices it since I didn't see it until Lindsey pointed it out to me.
With the money we saved on the fridge we also bought a new washer and dryer on sale in the regular-priced showrroom.
Lindsey is super knowledgeable about brands and their differences. She helped us make our decision quickly, but with zero pressure.
We will take delivery of the appliances in 30 days when we move to our new home. We only had to put down a good-faith deposit and we received a discount on set up and delivery since we bundled 3 pieces.
I hope we never need repair but if we do we will be calling Action Appliance as they have their own service department. In the meantime I will be referring them.
We all want great selection, great price and great service and it's rare that you can find all 3 in one place these days. Thank you Lindsey! We enjoyed working with you and look forward to enjoying our new appliances in...
Read moreWhen my family moved to Temecula we had to purchase a new washer, dryer, and refrigerator unexpectedly and had not budgeted for such an expense. We saw the reviews for Action Appliance and decided to give them a try. One of the best decisions we’ve made since we moved here!
Michelle greeted us at the door and took excellent care of us. We told her our budget constraints and she worked creatively within them as if they were her own. She was extremely knowledgeable, cheerful, and took her time with us. We went through a ton of possible combinations of appliances and ended up with a fantastic deal on badly needed appliances.
I brought them to the house and installation was pretty straight forward however the dryer was missing an adapter from the manufacturer for the gas line (not Action Appliance’s fault or responsibility). So I went back up to the store and spoke with Colby who was just as awesome as Michelle. He went to the back of the store and brought the adapter I needed with some teflon tape free of charge.
Michelle also sent us a thank you letter in the mail and welcomed us to Temecula. Awesome!
These guys are the real deal. They are honest brokers and have masterfully achieved the rare feat these days of conducting business by taking care of their customers, not taking advantage of them. Glad they’re making a profit and I hope they stay in business for a long time. Highly, highly recommended and Michelle and Colby are are welcome at my dinner...
Read moreWhile under Covid-19, my refrigerator broke down. I frantically searched many different stores to find an 'immediately available' refrigerator I could buy. No one had it in stock and the stores told me if they did, they would have been selling several per day. The need was becoming great for many factories are working with a limited crew, due to Covid and the productions are way down. The best these stores could do was about a 45 day lead time. My friend mentioned Maytag to me and told me that they have mostly brand new appliances with maybe a scratch or a dent. I became so happy with the idea that they may have the inventory. We went there to see and we were so pleasantly surprised. Wonderful inventory of many refrigerators, as well as other appliances and great prices! To be honest with you, I have no idea what scratches or dents they're talking about for nothing was obvious that I could see. I was so ecstatic. Delivery was arranged for next day. The refrigerator we bought was a Whirlpool with the double top door and bottom freezer. Very large and just beautiful. The delivery was on time, and the gentlemen were courteous and very helpful, as they set the refrigerator up. We couldn't be happier!! The funny thing is that I thought Maytag was a laundry mat here in Temecula. Now I know otherwise. Thank you Maytag or Action Appliances! You...
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