Aerie — Local services in Thornton

The store was a DISASTER - clothing just stuffed in places onto shelves - clothing on the floor and it looked like the dressing room hadn’t been cleaned or straightened in weeks! Only one staff member was on the floor and they were standing by a rounder in the back corner, just moving hangers to look busy. I was greeted with “welcome in” and the person wasn’t even looking at me when she said it - lol. Huge, long line with only one register open and someone taking a very long time to be helped because her discounts hadn’t come off on her purchase. I had an online pick up and had to wait in the long line (not usual these days) and when she came out with it she just handed it to me without a receipt or a bag. I kept getting texts and emails to come pick up my order (??) which is very odd. Will not be back. Flatirons Aerie is a much more...

If I could give this store a zero I would. Walked in with the intention of buying a couple things and was going to be in and out. As soon as my sister, boyfriend and I walked in no one greeted us. I don’t know if it’s because they were closing in 40 minutes?Instead we were greeted by dirty looks. Two of the girls that work there started conversing right next to us and seemed annoyed. They proceed to follow my sister as she was walking around. We were the only ones in the store and I felt as if they thought we were stealing. As an adult who was being profiled by teenage girls it was an awful...

i love aerie as a company and the clothes are cute but i have to say i am extremely dissatisfied with this location. the employees have been rude to me multiple times, they are unhelpful and seem judgmental of me. i wear a size XXL in bras and L in pants, and when i have asked if they have any larger sizes than what's on the floor they have been really rude and judgy to me. i don't appreciate being looked down upon for the size that i am by an employee. i enjoy shopping at aerie but i think their behavior goes against what the...