Sportsman's Warehouse — Local services in Town of Big Flats

Their store policies when purchasing a handgun are very annoying, time consuming and inconsiderate to customers that don't live real close.

Any other store would let you select a purchase, fill out the background check and then go to the county sheriff's office with the receipt to get the pickup coupon in order to acquire your purchase.

For reference in my case I drive 30 miles to get to the store. My county sheriff is 15 miles in the other direction.

I spent an hour selecting what I wanted to purchase, and then they demand I pay up front. Then i would need to drive to my county sheriff to add it to my card (45 miles 1 way), THEN AND ONLY THEN WILL THEY DO THE FEDERAL BACKGROUND CHECK. I have to pay to add it to my NY ccw card, and if for some reason the background check has an issue, I would then need to go back to sportsman's warehouse to get proof I never actually possessed the gun and drive the 45 miles back to the county to remove it..

It should only take 2 trips to finalize the transaction. But with NY's background check, I can guarantee I'd have to make 3 trips and drive 210 for something only 2 trips ought to do.

Unless their policy's change, I will never purchase another handgun or semi auto rifle again there. I doubt I'd purchase anything there with other stores closer. The selection was nice, but can't see supporting a store that makes doing a transaction so difficult..

The special trip to do a background check is ridiculous! Most likely with the slow processing anther to would be required as it can take a week or more to get...

My local field and stream store in horseheads, ny has forced me to become a frequent Amazon prime lure buyer. And I hope you marketing guys at corporate see this. I can count on more then two hands the amount of times I've visited my local field and stream to find disappointment. I watch a lot of pros fishing and want the same top brands they use. A lot them which my local store does stock. I don't have an alternative store to shop at. The closest sporting goods store is Cabela's which is 3 hours away. Is field and steam in business to lose money? Believe it or not there are still actually people that like to shop at retail stores. On to the current selection at my local store. The selection is notch above Walmart!.. My question to you is do the people ordering product for your stores actually fish? I can't find a single glide bait at my local store. They are hot lures! People in Facebook groups paying for specialized glide baits 250 plus dollars. You guys don't even stock name brand affordable ones like river 2 sea S wavers. Wth guys come on.. You can't have someone in camping ordering fishing gear for the fishing department. Your fishing order guy should live and breath fishing. Watching all the latest and greatest and popular stuff on you tube. It's like no gives a damn and just orders doo doo.. Can someone actually give a dam and make some money...

Horrible experience, will not return. Stopped in on 01/11/2024 to purchase a pair of hiking shoes. I found a pair of Oboz that i wanted to try on. There was no one in the vicinity, so i asked the nearest associate for assistance. This joke of an employee told me he was in camping section and didn't know about the shoes. No biggie, figured he would call for someone to come and help. He walks over to the shoes, I tell him which ones and what size. Instead of getting the shoes or asking someone to bring them out, he decides to stand there and tell me that the shoes are too expensive. Then he ask if i even researched shoes that expensice. I remind him I just want to try on a pair if size 13s. At that point he makes another comment about how expensive the shoes are. I grew tired of his questioning and insinuations that i could not afford the shoes so i left without even trying them on. Once i got home, i ordered the same shoes directly from Oboz website. After this horrible interaction i will not be returning and will be encouraging everyone i know to...