Once again, I had a wonderful experience at this establishment. Everybody is so friendly and helpful, especially Bill. My first encounter with Bill was when I called the store trying to find a specific spice blend that I had ordered in the past and I couldn't remember what it was. He spent so much time on the phone trying to help me and really wanted to make sure I figured out what it was. He placed an order for me, took so much time and care, and it was a great experience. I've been in the store in person several times since then and each time he takes a lot of effort to help me find exactly what I'm looking for and making sure that I know all the different blends and spices they have. As someone who cooks all the time, it's very important to me to have the right spices.
So today I was there with my family and bought a couple of spices and blends. As usual, he helped me pick just the right ones. So this time there was an issue with one of the spice blends when I got home. Not only did he answer the phone after the store was technically closed, he told me I didn't have to return the item that was not what I thought it was and he said he was mailing me out the right one the next day. That is amazing customer service and care for your clientele. Then he called me even later to make sure that he had the exact correct address.
This store is so fun. It is full of wonderful spices, teas and sugars etc... There's so much to smell and taste. I have a great experience every time. It's my favorite reason to go to...
Read moreHad one of the nicest experiences I've ever had at a store on Port Jeff. Staff was super helpful and patient while I looked into different kinds of teas. They were closing up when I was heading into the store, I even insisted it was okay I could come back another day and they said it was totally fine and answered every question and didn't make me feel rushed at all. Very personable and sweet. Will be going there for each...
Read moreStop in today while walking around. Such a cute and homey little shop. The staff are extremely friendly and knowledgeable. Tried some of their samples they were absolutely delicious. I ended up getting an iced tea made there and it was absolutely delightful. I also bought some of their tea herd mixes while there and an axolotl tea infuser, which was absolutely adorable. Highly recommend coming here, you will not be...
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