Every time I go in, it doesn’t matter what employee is working, but it always seems like I’m REALLY bothering them. I’ve been vaping for a long time, and I’ve gone into that store like once a month for the last 3 years, and they always act like it’s a big inconvenience and they’re so rude about it. I don’t know what I’m doing wrong because I’m very friendly always. I know I don’t know a lot about vapes and smoking accessories but I’m coming into the store to be educated, not judged or snapped at because I don’t know some things. I always go in with the intention of asking questions and trying to learn more, but the employees are so rude and stand off ish that I literally get too anxious to even be inside there. It’s such a weird and unfriendly vibe every time I go in there. Ashley, who used to work there, was always SO nice and very knowledgeable and actually sold me my first vape! I loved her and I don’t know where she went, but the kids you have working the counter now are not very nice and it’s clear that they don’t want to be there. I went in last night, and the younger girl was working the counter, and she’s always so rude so I expect it. But I asked for the disposable coils (which when I first bought my vape, that’s what Ashley called the disposable tanks) and she just looks at me and goes “the TANKS?!” and she says it in a really annoyed way and I can see on her face that she thinks I’m an idiot, and I was like oh yes sorry the disposable tanks… and I walked in with the intention of buying more juice too, but this girl was so visibly annoyed that I was there, that I just spent $15 on the tanks, instead of $50+ on juice and tanks. I was so uncomfortable. I get that it’s a smoke shop, but it’s still a business and it should still have good customer service, or any customer...
Read moreEvery time I need something and I research it online, I call all over town looking for it, but nobody has what I need. Except the Camillus store. The owner is involved on a daily basis and he makes sure his employees know what the latest in tech and trends are.the prices are slightly over what you'd pay online, but you can go in and try EVERYTHING...
I'll slay this, when I need some obscure component or the latest setup, or the newest salt nic... They always have it. The coolest thing is that they Have everything served up on tablets on the counter and then they let you try it. This is the perfect business model for a vape shop. Anyone who doesn't at least call them first is just a monumental moron. Love this place, they continue to be ahead of the trends and happy to philophise about the possible impacts of new trends. I can't say enough good about this place Just go....
Read moreA year later: This is still my favorite, and only vape shop that I use. How a business caters to their customers speak volumes. Even during the covid-19 pandemic they have found ways to continue to cater to the customers. I generally deal with Ashley who is absolutely amazing. Very knowledgeable and personable. On the same side, if she's not there I never worry about my experience as everyone that works here is great. Still a great selection and extremely reasonable prices.
Great shop to make your normal vaping needs location. Several high quality liquids to choose from, and staff is friendly. Pricing is very inexpensive, and have great deals on buying 3+ bottles of their premium brand juice. Which is great quality, and my new normal juice. If they don't have something in stock, they will find it at another location and have it...
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